Inventory Control Clerk - A

Inventory Control Clerk - A
North Chicago, IL
Shift :11:00 AM - 7:30 PM
Pay: $20.85 per hour
26-04867

Job Summary
The Inventory Control and Order Processing Coordinator supports distribution and warehouse operations by maintaining inventory accuracy, resolving order processing issues, monitoring system activity, and supporting customer service functions. This role works across multiple inventory and warehouse management systems to investigate discrepancies, process inventory transactions, and ensure timely order fulfillment. The ideal candidate will have strong organizational, communication, and problem-solving skills with the ability to work in a fast-paced distribution environment.

Job Responsibilities

• Audit inventory across warehouse and inventory management systems to maintain inventory accuracy and system balance
• Investigate and resolve inventory discrepancies identified during daily order processing activities
• Process rejected, expired, short-dated, quarantined, reworked, or destroyed materials in accordance with quality procedures
• Resolve orders placed on hold due to inventory or system issues
• Cancel or modify orders as requested and ensure accurate documentation of changes
• Monitor system error logs and troubleshoot issues within warehouse and inventory systems
• Notify appropriate personnel regarding unresolved inventory or system-related concerns
• Compile, analyze, and report key operational and distribution performance metrics
• Support distribution, receiving, and warehouse operations during peak demand periods
• Assist in employee training activities and operational support functions
• Manage customer order queues and release deliveries to meet shipping expectations
• Provide inbound and outbound customer support calls regarding order and inventory information
• Utilize databases and multiple computer systems to retrieve and update customer and operational information
• Maintain compliance with quality systems and operational procedures
• Work effectively across multiple operating systems and warehouse platforms
• Support operations across multiple facility locations as required
• Perform additional duties as assigned

Job Requirements

• High School diploma or GED required; additional logistics, supply chain, or business coursework preferred
• Previous experience in inventory control, distribution, warehousing, logistics, or customer support preferred
• Strong organizational and multitasking abilities in a fast-paced environment
• Excellent written and verbal communication skills
• Strong analytical and problem-solving skills
• Ability to follow detailed instructions and maintain accurate records
• Proficiency with Microsoft Office applications including Excel and Outlook
• Ability to work with multiple computer systems and operating environments
• Knowledge of warehouse, shipping, transportation, logistics, and planning workflows preferred
• Ability to interpret operational metrics and tracking reports
• Strong customer service skills including patience, tact, empathy, and professionalism
• Ability to work independently and collaboratively within a team environment
• Ability to work overtime as required
• Ability to work in cold storage or freezer environments at temperatures of -20C or colder

Work Experience

• Experience with inventory management, order processing, warehouse systems, or logistics operations preferred
• Experience using ERP or warehouse management systems such as SAP, Manhattan, or related systems preferred
• Experience supporting quality systems and distribution operations preferred

About Equiliem

Equiliem believes in empowering success. It's our job to cultivate relationships that connect people and employers in a way that is inclusive, intelligent, and allows both to thrive.

Across the U.S., leading companies in healthcare, government, engineering, manufacturing, professional services, and energy rely on us for their workforce solutions. Our recruiting and HR services include contract and direct hire staffing, Payrolling/EOR, Independent Contractor Compliance, and Managed Services.

For almost 30 years, we've helped shape our industry. Today, we continue to research, ask questions, and continuously enhance the candidate journey and client experience.

Benefits

We offer a comprehensive benefits package to our employees, which includes:

• Medical Insurance
• Vision & Dental Insurance
• Life Insurance
• Matching 401(k)
• Commuter Benefits
• Employee Discounts & Rewards
• Payroll Payment Options

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Equiliem is an equal opportunity employer. We do not discriminate or allow discrimination based on race, color, religion, creed, sex, age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Equiliem will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [emailprotected] or (732) 238-6050.