Sr. Systems Engineer (AI Focused)

At Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle, Paze, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose

This position designs and executes the installation and administration of software and systems infrastructure. Provides recommendations and guidance to other departments in developing technical strategies. Works with hardware and software vendors, evaluates options and provides recommendations to management. May serve as a mentor and subject matter expert.

Essential Functions

• Recommend and execute system development tasks to include design, integration and formal testing.
• Create and maintain policies and technical documentation to ensure efficient planning and execution.
• Design, create and maintain comprehensive documentation of best practices for all implemented system configurations.
• Represent the Systems Group in Technology Review Boards ensuring that best practices and consistent methodologies are considered.
• Provide software evaluation support.
• Work closely with other technical team members and departments to recommend solutions and resolve priority issues in timely manner.
• Interact with multiple internal customers and external vendors and partners to provide quality customer service. Drive escalations and ensure vendors and partners responsibilities and SLA's are met, as necessary.
• Participate in 24x7 on-call rotation and act as escalation point for other Systems personnel.
• Facilitate as escalation resource for incident, request, change and problem management.
• May be responsible for working on automation using DevOps techniques.
• Provide support for internal customers and external vendors with disaster recovery activities and audit requests, as needed.
• May serve as a mentor to other team members. Shares expertise and best practices and serves as a subject matter expert.
• Support the company's commitment to protect the integrity and confidentiality of systems and data.

Minimum Qualifications

• Education or experience equivalent to a Bachelor's degree in computer science or engineering.
• Minimum of 5 or more years of relevant experience based on specific discipline.
• Demonstrated experience in a medium to large scale enterprise.
• Proven knowledge and experience with the following disciplines (depending on area of expertise needed):
  • Installing, configuring and operating software packages in both Windows, Linux and IBM Mainframe environments, including Web applications, Tomcat, Apache, SSL, Certificates
  • Server configuration, NFS Configuration, LDAP configuration and performance tuning
  • Network troubleshooting (e.g. TCP/IP, DNS, server ports, switches/routers, firewalls)
  • Analysis and diagnosis of large-scale infrastructure for networking and I/O bottlenecks
  • Designing and implementing security solutions inside and across secure networks
  • Oracle, SQL, IBM MQ, Websphere including schema analysis, analysis of applications, understanding performance verses load implications on the database
• Aptitude to learn new technologies and maintain industry knowledge
• Ability to work in a fast paced environment
• Experienced with network security and encryption protocols.
• Experienced with Relational Database concepts.
• Excellent interpersonal skills
• On-call availability 24/7.
• Background and drug screen.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

Preferred Qualifications

• Demonstrated experience using Splunk.
• Working experience of Amazon Web Services infrastructure.
• Prior experience installing and administering databases, design and implement replication techniques (GoldenGate) between targets.
• IBM Z Series knowledge.

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

The base pay scale for this position in:
Phoenix, AZ/ Chicago, IL / Washington, DC in USD per year is: $106,000 - $130,000.
New York, NY/ San Francisco, CA in USD per year is: $128,000 - $156,000.
Additionally, candidates are eligible for a discretionary incentive plan and benefits.

This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate's education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.

Some of the Ways We Prioritize Your Health and Happiness

• Healthcare Coverage-Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.

• 401(k) Retirement Plan-Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.

• Paid Time Off -Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.

• 12 weeks of Paid Parental Leave

• Maven Family Planning - provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

AndSOmuch more! We continue to enhance our program, so be sure tocheck our Benefits page herefor the latest. Ourteamcan share more during the interview process!

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Early Warning Services, LLC ("Early Warning") considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.