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Operations - Business Analyst I

YOH Services LLC
401(k)
United States, Pennsylvania, Audubon
May 13, 2026
Operations Business Analyst I

Are you passionate about optimizing business processes and making a real impact in the energy sector? As an Operations - Business Analyst I, you'll become a vital part of the team supporting client's mission to ensure the dependable operation of the Eastern electricity grid. This dynamic role offers the perfect blend of analytical challenge and collaborative opportunity, allowing you to help shape the future of energy here through data-driven insights and process improvements that matter.

Job Details:

24 months contract W2 with possibility of extension
Remote - EST Schedule
Pay Rate: $35.24-$42.25 hourly

Responsibilities

  • Workflow Support:

  • Establish and maintain a workplan for departmental efforts to help with tracking and ensuring tasks are completed.
  • Work with subject matter experts to document use cases and procedures.
  • Provide logistical support to further discussions and drive towards solutions.
  • Create and maintain various dashboards for visualization of progress with periodic updates to the team.

  • Requirements Gathering:

  • Capture business requirements and use cases including design specifications, implementation details, and testing approaches.
  • Ability to gain high level understanding of requirements and articulate to a variety of audiences and backgrounds.
  • Create/review formal documentation and adapt language/style to fit each need.

  • Testing:

  • Work with team members to write test plans for enhancements to tools and applications.
  • Assist with test case execution and documentation of results.



Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • BS in Engineering, Computer Science, Data Science, Information Technology, Information Systems, Business Administration, or equivalent work experience.
  • Excellent oral and written communication skills.

  • Skilled in use of MS Office suite - Excel, Word, PowerPoint, Visio.
  • Good time management and organizational skills to adapt to varying paces of workflow.
  • Motivated self-starter who proactively looks for ways to contribute.


Preferred

  • Demonstrated working knowledge of Atlassian Confluence and JIRA.

  • Data analytic skills and associated visualization tools like Tableau.
  • Experience in SQL and relational database interactions.



Estimated Min Rate: $35.24
Estimated Max Rate: $42.25

What's In It for You?

We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:

  • Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
  • Health Savings Account (HSA) (for employees working 20+ hours per week)
  • Life & Disability Insurance (for employees working 20+ hours per week)
  • MetLife Voluntary Benefits
  • Employee Assistance Program (EAP)
  • 401K Retirement Savings Plan
  • Direct Deposit & weekly epayroll
  • Referral Bonus Programs
  • Certification and training opportunities



Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit https://www.yoh.com/applicants-with-disabilities
to contact us if you are an individual with a disability and require accommodation in the application process.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice: https://www.yoh.com/privacy-notice
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