CTO and Director of Enterprise Computing - 139666

Reporting to the Assistant Dean and Chief Financial & Administrative Officer, the incumbent serves as the primary point person for Jacobs School of Engineering IT. Establishes objectives and work plans, and delegates assignments to subordinate managers. Responsible for managing, preparing, administering, and directing resources. Reviews and approves recommendations for functional programs. Involved in developing, modifying and executing policies that affect immediate operation(s) and may also have campus-wide, medical center or Office of the President effect. Erroneous decisions or failure to achieve goals results in additional costs and personnel, and serious delays in overall schedules.

As a member of the senior management team, the Chief Technology Officer and Director of Enterprise Computing leads the Office of Engineering Computing (OEC), a comprehensive information technology organization providing administrative and academic IT services both to the School and other campus units, and ultimately supporting a diverse user community of over 14,000. The incumbent also serves directly as the head of technology planning and infrastructure for OEC Core Customers, which include Qualcomm Institute and the School of Physical Sciences.

In addition to strategic planning, the incumbent participates on multiple committees, working groups, task forces, and advisory bodies at the campus and UC System levels, both on behalf of Engineering and in an at-large capacity, and also represents the Jacobs School to external groups such as industrial and governmental entities on technical matters. Coordinates closely with ITS senior leadership, particularly with the enterprise wide leader(s) within ITS.

Beyond its strategic and campus leadership role, this position also oversees the planning, implementation, management, and maintenance of a comprehensive suite of core information services. Such services include: Web, database, email, messaging, storage, compute, cloud, and other systems; provisioning inter- and intra-building networking and communications services for all physical facilities comprising the Jacobs School; coordination of Jacobs School computing, networking, and programming projects with departments and research units; and overseeing the design, development, and maintenance of software for a wide variety of administrative, instructional, and research computing systems.

As a traditional manager, this position is responsible for the supervision of direct reports, applicant screening, interviewing, hiring, coordination of training and development, conduct of performance evaluations, recommendation of merits, reclassifications, ESIs, and, when required, the handling of disciplinary actions. Directly manages the Infrastructure Team and Application Development Team within the Office of Engineering Computing (OEC).

~ Cover letter required for a complete application.

• Bachelor's degree or equivalent combination of education and experience. Advanced degree in Engineering or related field preferred.

• Must demonstrate at least 5 years of technical IT experience.

• Demonstrated 5-10 years of experience managing an information technology organization.

• Experience managing technical IT staff preferred.

• Uses and applies advanced Information Technology principles, theories, and concepts to manage and provide solutions to more complex and multi-dimensional problems.

• Requires an in-depth knowledge of the applications programming development function and a broad knowledge of the IT organization.

• Requires the ability to gather, organize, and analyze data in the completion of diverse functional assignments.

• Is able to resolve issues using established parameters and own judgment.

• Extensive or advanced knowledge of subject area sufficient for strategic planning, technology assessment and direction.

• Extensive experience managing technical staff. Proven ability to lead, motivate and manage staff with a strong demonstrated knowledge and experience in all aspects of human resource management including hiring, firing, training, discipline, conflict resolution and recruitment of staff.

• Experienced in leading change management activities and managing their impact across multiple units or departments.

• Experience in the management of ongoing technology infrastructure acquisition and expansion, to include the identification and integration of suitable emerging technologies.

• Thorough knowledge of technical concepts and basic operating principles of data communications, computer hardware, vendor IT products, and software.

• Ability to understand the process involved to adapt, integrate, and modify existing programs or vendor-supplied products for use within a large and complex technical environment.

• Excellent oral and written communication skills, including the ability to effectively present technical topics to large groups with potentially varied levels of technical sophistication.

• Experience in providing core computing and networking services in both production and research environments. Experience in the support of integrated experimental computing and networking systems and services, and knowledge of the requirements for such systems to interoperate effectively.

• Ability to change the thinking of, or gain acceptance from, others involving project work and initiatives

• Demonstrated leadership experience in an executive position. Demonstrated experience developing and analyzing corporate strategy.

• Demonstrated experience with senior management planning and budgeting. Knowledge of University policies and procedures in areas of personnel, purchasing, accounting, and equipment and facilities management.

• Experience with key programming and scripting languages such as C, C++, Java, LISP, Python, Perl, Ruby or Powershell. Additional expertise in other programming, scripting, and meta-languages is desirable. Knowledge of software maintenance techniques. Experience with general software utilities such as text editors, text formatters, compilers, and debuggers. Knowledge of computer communications mechanisms.

• Knowledge of analysis methods and current development techniques in computer science. This includes specific expertise in data structure design, database management techniques, programming languages, software engineering, and network design methodology. Knowledge of structured software design concepts. Knowledge of general debugging methods.

• Detailed operational understanding of operating system designs, structures, and concepts. Understanding of the interface between hardware devices and operating systems software. Training in operating systems theory, and specific knowledge of Linux, Windows and Mac operating system internals for several different computer configurations.

• Knowledge of the concepts of computer systems design with a comprehensive understanding of the integration of systems hardware, software, and networks, and the ability to implement/integrate systems in an innovative manner. In particular, experience with such applications as those which use cloud-based services, multiple processors, high speed networking, highly interactive graphics, and which exhibit computational intensity.

• Specific understanding of desktop, laptop and server hardware architectures. Specific understanding of Ethernet design, components, and configurations.

• Must be willing and able to travel.

• Occasional evenings and weekends may be required.

• Job offer is contingent upon satisfactory clearance based on Background Check results.

• Onsite/on-campus for 5 days a week is preferred.

• Cover letter required for a complete application.