Retirement Systems Intern (College)

Are you a motivated and enthusiastic college student who enjoys working with numbers and learning about finances? We have an exciting Retirement Systems Intern position available within the Public School Employees' Retirement System's (PSERS) Southeast regional field office. Enhance your professional skills and knowledge and apply for this fantastic opportunity today!

As a Retirement Systems Intern with PSERS, you will be responsible for a wide range of responsibilities such as answering phones; completing data entry; sending correspondence; reviewing documents for accuracy; as well as filing, reviewing, and scanning duties. Additional responsibilities may include:

• Handling the preparatory work for estimate requests
• Coordinating the scheduling of retirement exit counseling sessions
• Copying and collating materials and providing basic preparatory work for retirement counseling presentations
• Greeting and addressing concerns of walk-ins with non-counseling issues or greeting counseling appointments
• Sending out routine member letters regarding appointments, retirement applications, and benefit summary letters
• Processing mail
• Responding to routine inquiries such as income verifications
• Manually creating reports for over 700 employers each year for timely distribution
• Supporting the Management Analyst with the documentation of business procedures
• Assisting with office organization to include keeping inventory of supplies
• In the small staff regional offices, keeping the field office open during lunchtime when staff is limited due to meetings outside of the office
• Gathering salary, contribution, service, and other related reporting components to aid the regional rep in the confirmation of reported data
• Documenting account-related member communications/interactions

Work Schedule and Additional Information:

• This internship begins upon the date of hire and runs until graduation.
• Work Schedule: Students must be able to work a minimum of 10 to 15 hours per week during the business hours of 8:30 AM to 5:00 PM. Within these parameters, hours are flexible with school schedules.
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Internship Requirements:

• Currently enrolled in college full-time (carrying 12 or more undergraduate credits, or 9 or more graduate credits)
• You must be in good academic standing (GPA of 2.0 or higher).
• You must be at least 18 years of age.
• You must possess computer proficiency, such as familiarity with the keyboard, typing skills, and the ability to operate or work on a computer.
• You must possess customer service experience.
• You must possess professional skills such as communication skills, teamwork, time management, and computer literacy.

Additional Requirements:

• This position is located in Warminster, Bucks County. You must live within commuting distance to Warminster Township in Bucks County.
• You must be able to perform essential job functions.

Legal Requirements:

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.