Supervisor, Accounts Payable

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed byApollo Global Management,our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.

Be a part of the team that will make this vision a reality....designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!

TheSupervisor, Accounts Payableleads thedaytodayoperations ofAP, with primary oversight ofsupplier master data (setup & maintenance),invoice processing (PO andnonPO), andpayment execution. This role ensuresaccurate,timely, and compliant processing aligned with company policies, internalcontrols,and tax/reporting requirements. The Supervisor manages a team of APAnalysts, partners closely with Procurement, Treasury, Accounting, and business stakeholders, and drives continuous process improvement, automation, and service-level performance against KPIs.

Key Responsibilities

Supplier Master Data (Setup & Maintenance)

• Overseeendtoendsupplieronboarding, including W9/W8 collection, tax classification, bankingverification,paymentterms,and addresses

• Maintainsuppliermaster data integrity: create/change workflows, duplicate detection, and periodic data reviews

• Reviewcomplexsupplierinquiries and escalations

Invoice Processing (PO &NonPO)

• Supervise daily invoice intake (einvoicing, EDI, OCR/scanning, email), coding, andthreeway/twowaymatching to POs/receipts

• Ensure policy compliance fornonPOinvoices, approvals, and spend thresholds

• Monitor and improvefirstpass/touchless rate; driverootcausefixes for price/qty mismatches, missing receipts, or incorrect coding

• Implement duplicate prevention controls, sales/use tax review, andaccurateperiodcutoff

• Partner with Procurement to improve and reduce exceptions

Payments & Cash Management

• Manage weekly payment cycles (ACH, wires, checks), ensuringontime,accurate, and secure disbursements

• Coordinate with Treasury on payment calendars, discount opportunities, andcashflowpriorities

• Maintain payment controls: positive pay, approvaltiersandfraud prevention

• Oversee remittance advice accuracy andtimelyresolution of returned or rejected payments

Controls, Compliance & Audit Readiness

• Own and document AP policies and procedures; ensure adherence to internal controls

• Prepare and support internal/external audits;maintainevidence of control performance

• Ensure 1099/1042S compliance and supportyearendprocessing

• Supportescheatment timelines and filings

Team Leadership & Service Delivery

• Lead, coach, and develop an AP team (hiring,goalsetting, performance feedback, training)

• Manage workload distribution, SLAs, andestablisha customer service mindset for internal and external stakeholders

• Create training guides/playbooks;crosstrainfor coverage during peak cycles and close

Metrics, Reporting & Continuous Improvement

• Track and report KPIs (ontimepayments, invoice cycle time,firstpassmatch rate, exception rate, discount capture, AP aging, DPO, supplier master error rate)

• Analyze trends toidentifybottlenecks,lead processimprovement,andautomation.

• Partner with IT teams on system enhancements, testing (UAT), and change management

CrossFunctionalCollaboration

• Partner with Procurement onsupplieronboarding standards, PO compliance, and terms

• Work with Accounting onmonthendaccruals, account reconciliations, and variance analysis

• Coordinate with Operations/Receiving to improve 3way match success; with Tax for indirect tax and information reporting; with Treasury on payment strategy and controls

• May perform other duties as assigned.

The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties, and skillsrequired.

Education & Experience

• Bachelor's in Accounting, Finance, Business, or related field (or equivalent experience)

• 5-8+ years in Accounts Payable orProcuretoPay; 2-4+ years leading/supervising an AP team

• ProficiencywithSAP

• AP automation/einvoicingtools (Coupa, Ariba), OCR/EDI, and supplier portals

• Strong grasp of 3way match, internal controls, US 1099/1042S, sales/use tax basics, and accruals

• Advanced Excel (lookups, pivots, formulas); experience with Power BI a plus

• Familiarity withsupplierfraud schemes and mitigation (bank validation, callback controls, positive pay)

Skills & Competencies

• Operational Excellence: Drives SLA achievement and accuracy with a continuous improvement mindset

• People Leadership: Coaches and develops a team; promotes accountability, collaboration, and service orientation

• Analytical &ProblemSolving: Uses data to diagnose issues (e.g., exception root causes) and implement sustainable fixes

• Communication: Clear, professional communication with suppliers and internal stakeholders; strong documentation skills

• Detail Orientation:High standardsfor data integrity insuppliermaster, coding, and payment details

• Change Agility: Comfortable leading system/process changes and UAT; adapts to growth and evolving controls

• Confidentiality & Ethics: Handles sensitive financial and supplier information with discretion

Preferred Qualifications

• Experience ina sharedservices or centralized P2Penvironment.

• Automation exposure toeinvoicingadoption programs, supplier enablement.

• Basic SQL or advanced reporting for AP analytics.

Physical Demands & Work Conditions

• Fulltime; periodicmonthend/quarterendpeak workloads

• Hybrid/onsiteflexibility asdeterminedby business needs

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WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC.We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness throughphysical, emotional and financial health.Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.

Inclusion and belongingare at the center of our grounding belief inBeing Real.

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us befierce advocatesfor moreaccessible,inclusiveand high-quality internet, because webelieve doing so promotesequityin the communities we serve.

Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact taaccommodationrequests@brightspeed.com to initiate the accommodations process.

For all applicants, please take a moment to review our Privacy Notices:

• Brightspeed's Privacy Notice for California Residents
• Brightspeed's Privacy Notice