IT Portfolio Management Analyst

Agile Defense is an award-winning and growing company with an immediate need for a skilled and energetic Information Technology (IT) Portfolio Management (PfM) Analyst to support a federal law enforcement agency customer. The Analyst will evaluate project requests for IT infrastructure and resources and facilitate the process for analyzing value, evaluating risk, prioritizing, and onboarding new technology. The Analyst will also be responsible for managing and analyzing IT investments on behalf of the agency. The Analyst is required to possess excellent verbal/written communication and interpersonal skills, IT acumen, federal budget process knowledge, intrinsic curiosity, and desire to learn new skills and processes. Previous experience working in a fast-paced environment with tight deadlines and demanding customers is desired.

JOB DUTIES AND RESPONSIBILITIES

The IT Portfolio Management Analyst will support the following areas:

U.S. Marshals Service (USMS) IT Investment Management (ITIM) Program:

• Execute the activities of the ITIM process that enables the USMS to make efficient and best-value IT investment decisions. The ITIM Program assists customers with IT investment requests by recommending an IT product/solution that best fits their project/investment needs and determining available budgetary resources.
• Work closely with end users, project stakeholders, and IT Subject Matter Experts (SMEs) to create a Business Case Analysis (BCA) and a Business Process Analysis (BPA). This requires eliciting requirements, creating "as-is" and "to-be" process maps, streamlining processes, improving access to information, and defining business and technical requirements.
• Redesign business processes to help eliminate pain points and roadblocks, improve productivity, decision-making, and the utilization of assets and resources.
• Conduct market research activities, Analyses of Alternatives (AoA), and compare IT products/solutions-to include cost-benefit analyses, risk assessments, implementation schedule and feasibility, and project charters that justify IT capital investments.
• Provide thought leadership to help clients fundamentally rethink how they do their work to dramatically improve customer service, information accessibility and mobility, and reduce operational costs.
• Assist project stakeholders with solicitation requirements and transitioning projects to the agency's System/Software Development Lifecycle (SDLC) and/or the Office of Procurement for contractual solicitation.
• USMS IT Division (ITD) -PfM Branch and Enterprise Management Branch (EMB):
• Ensure the USMS complies with Department of Justice (DOJ) policies and other applicable federal regulations and is a good steward of tax payers' money.
• Responsible for the agency's Capital Planning and Investment Control (CPIC) activities, which is the primary approach for making investment decisions, assessing investment process effectiveness, and refining investment-related policies and procedures.
• Ensure the budget process for the USMS IT investments is appropriately followed and enforced per the Office of Management and Budget (OMB) requirements, adjusting to new requirements as they come out (i.e., DOJ ITAR, C-SCRM requirements).
• Enable the reduction of costs by addressing duplicative or unnecessary spending and identifying areas for modernization or sharing of services.
• Compose budget requests, to include a cost-benefit analysis for IT projects and/or those requiring IT services, to include in DOJ's President Budget Request to Congress.
• Manage the process for cyclical replacement of IT equipment to support core missions and administrative operations.
• Align IT investments to the priorities and strategic goals of the agency and update the portfolio of services offered by utilizing a structured, integrated approach to IT investment management.

• Minimum of 10 years of consulting, directly relevant industry experience, and/or educational training in related fields.
• Minimum of 4 years of experience in an IT-related position with exposure to a variety of disciplines and roles (e.g. IT operations, security, application/system development and deployment).
• Knowledge of federal budget process and cost-benefit analysis.
• Experience and proficiency with Microsoft Office Suite - Excel, Word, PowerPoint, and Visio.

• Ability to multi-task, prioritize work streams appropriately, and manage multiple IT projects with different needs, scopes, and deadlines.
• Customer-service focused with ability to speak business and IT processes fluently and navigate IT processes to efficiently resolve business requests.
• Ability to translate IT business needs and requirements into dollars for use in cost projections of a project.
• Strong verbal and written communication skills across all levels (users, stakeholders, leadership, and vendors), including ability to articulate key information to a large audience and derive logical recommendations/conclusions.
• Relationship builder with the flexibility and finesse to "manage by influence."
• High energy, maturity, and natural curiosity with the ability to serve as a thought leader for IT operational discussions at strategic and tactical levels.
• Conduct requirements elicitation, translate IT processes and jargon into layman's terms for executive briefings, ITIM BCA presentations, and training material.
• Perform complex pivot functions (tables/charts), VLOOKUPs, data/trends analysis, and other intermediate-to-advanced Excel functions.
• Ability to translate one set of information into multiple different tailored messages according to the audience or use case.

• PMP, CSM, and/or ITIL certifications.
• Proficient in project/portfolio management to align programs, projects, and operations to realize organizational strategic goals.
• Ability to develop holistic, enterprise-level approaches that may require a reimagining of the way IT services are delivered.
• Knowledge of federal budget process (to include CPIC, Technical Business Management [TBM] Framework, and Federal Information Technology Acquisition Reform Act [FITARA]), cost-benefit analyses (to include BPA/BCA/AoA experience), the Procurement Life Cycle, Federal Acquisition Regulations (FAR), and the Federal Risk and Management Program (FedRAMP).
• Working knowledge of IT equipment, enterprise applications, networking concepts, database and Commercial-Off-The-Shelf (COTS) software, cloud platforms (PaaS, IaaS, SaaS, etc.), and IT infrastructure functionalities.
• Understanding of IT requirements (ATOs and ATUs).
• MS PowerApps, Power BI, and/or expert Excel skills.