Director, Multimedia

ASTM International is a globally recognized leader in the development and delivery of international voluntary consensus standards. Today, some 12,000 ASTM standards are used around the world to improve product quality, enhance safety, facilitate market access and trade, and build consumer confidence.

ASTM provides an excellent compensation and benefits package including:

• Undergraduate and Graduate Tuition Reimbursement
• Comprehensive medical, dental, vision, life and disability insurance
• Paid holidays, vacation and sick leave
• 403(b) plan with company match
• 100% company-funded defined benefits pension plan

The Multimedia Director is responsible for leading a creative team that produces and designs multimedia, procedural videos, interactive media, supporting ASTM products and integrated services we offer to other publishers. This position determines and drives advances ASTM can make as a standards industry leader through multimedia.

The Director is accountable for the group developing visual demonstrations of technical procedures based on ASTM and other publishers' test methods, 2D/3D rendering of technical apparatus, environments and materials that cannot be accessed, and other multimedia services that support standards, training, communications, marketing, and other products and services. The position requires extensive experience imagining, conceptualizing, shooting, designing, editing, streaming, and delivering multimedia for use by ASTM and other publishers' customers, members, and partners.

Organization Role

This position reports to the Vice President of Laboratory Services. This position directs the team responsible for multimedia solutions and execution of services in support of ASTM publications and customers including training, sales, marketing, and technical committee operations.

Responsibilities

1. Direct the program for producing videos, multimedia, providing demonstrations of standards procedures, sample preparation, apparatus setup, etc.

1. Manage the program for generating application and online demonstrations of ASTM products and services.

1. Strategically position ASTM's multimedia offerings and capabilities as leader in industry

1. Support technical committee operations, training, communications, marketing, and more.

1. Conceptualize and recommend alternate media formats.

1. Collaborate with various ASTM departmental staff to identify needs and prioritize projects, including Marketing, Product Development, Sales, Training, PTP, Membership, Corporate Communications, TCO.

1. Work with department staff and IT to deliver finished product.

1. Practice and apply critical-thinking and problem-solving skills to each project assigned; be a thought leader and model for peers.

1. Partner with outside organizations and direct team to schedule on-location video shoots and coordinate materials/personnel needed for the shoots.

1. Perform audit of assigned job requests. Ensures all specification information needed is available to produce material or digital files. Correspond with requestor and stakeholders to do so.

1. Direct team who works with outside vendors and suppliers to coordinate development of necessary media.

1. Develop and maintain special initiatives or departmental activities that will aid in increasing productivity, enhancing department workflow, decreasing costs, improving quality or other identifiable benefit.

1. Define project tasks and resource requirements and manage project resource allocation.

1. Direct the develop and execution of project plans.

1. Direct documentation process, and train staff on interdepartmental production workflows and content management system(s)

1. Train your team to collaborate with practices, test methods, etc.

1. Provide leadership and training to reporting staff on multimedia and video roadmap, direction, and issues.

1. Utilize outside vendors and suppliers to coordinate necessary equipment and materials needed for video and multimedia.

1. Direct development of budgetary information for other departments; meet planned budgetary targets.

1. Direct team to perform project evaluations, lessons learned, and assessment of results.

1. Select, manage, and train staff.

1. Other duties as assigned by supervisor.

Minimum Requirements

1. Bachelor's degree

1. 15+years of multimedia management and business strategy experience

1. 10+ years of experience with video and editing techniques and software, including Adobe Creative Suite

1. 5+ years of experience with streaming systems, processes, and equipment

1. Proficient in MS Office

1. A customer service orientation; strong communications/interpersonal skills

1. Fluent written and spoken English language skills

1. Proficient in MS Office

Preferred Qualifications & Competencies

• Strong interpersonal and management skills. Excellent working knowledge of the entire range of video, multimedia, and design production from inception to delivery of final project
• Thorough knowledge and experience with the following programs:

• Adobe Publishing System (InDesign, Photoshop, Illustrator, After Effects, Acrobat, InCopy, etc.)
• Microsoft Office (Outlook, Word, Excel, PowerPoint, etc.)
• Streaming and virtual meeting applications

• Strong working knowledge of video encoding and conversion techniques, protocols and software
• Comprehensive production experience with ability to convert raw text and images into aesthetically pleasing design for publication and exhibit
• Excellent working knowledge of video player software and their file requirements
• Understanding of online video capture software such as Camtasia, SnapzPro X, etc.
• Understanding of technologies supporting conversion of video and content to specific media delivery, including online, DVD, mobile device format, etc.

• Ability to work with SMEs to develop content
• Excellent design quality demonstrable across media types and subjects
• Experience designing wireframes, site maps, and page layouts for websites and online applications
• Knowledge of HTML, CSS, web standards, and ability to design for web within HTML code, newsletters, digital publications, ecard promotions, and other digital environments
• Thorough working knowledge of and experience with 4- to 6-color sheet fed print production process including cost-effective color placement and use of special coatings
• Sufficient in Mac and PC environments
• Adequate photo-editing skills (retouching for skin tones, shadows, saving for print/web)
• Adequate editorial skills (copyediting, proof reading, comprehend meaning, and maintain copy accuracy)
• Ability to deal diplomatically with customers, members vendors
• Ability and willingness to specify new software, technologies, and supporting programs to improve workflow and systems
• Strong organizational and administrative skills, cooperative attitude, and flexibility
• Time management skills with ability to prioritize and meet deadlines for self and team
• Detail-oriented, analytical, and inquisitive
• Ability to work independently, troubleshoot, and solve problems
• Ability to accomplish goals through staff and third party vendors
• Proven ability to succeed in a fast-paced, high-volume environment
• Prepare and manage budgets
• Have a positive attitude and be service-minded
• Knowledgeable on leading project management techniques, tools and trends