Manager, IT Interoperability Engineering

RAYUS now offers DailyPay! Work today, get paid today!

The pay range for this position is $120,000 - $130,000 based on direct and relevant experience.

RAYUS Radiology is looking for a Interoperability Engineering Manager to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As an Interoperability Engineering Manager, you will lead the interoperability function ensuring reliable order intake, modality integration, report delivery, and billing data exchange across EHR, RIS, PACS, and external referring systems. Work closely with business stakeholders, business relationship managers, and the development teams to gain in-depth understanding of customer's business strategy, processes, services, roadmap and the context in which the business operates.

This is a full-time position, working 40 hours per week.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

(40%) Customer and Product Management

• You will play a critical role in shaping our interface strategy by ensuring the alignment of customer insights, business needs, and technology innovation.
• This highly visible role will collaborate cross-functionally to define unmet interface needs and deliver forward-thinking solutions that support our mission.
• Determine clear and specific priorities for the development of new interfaces and enhancements by defining customer needs and collaborating with internal functional groups
• Drive Voice of Customer efforts throughout the interface development process to ensure market specifications are incorporated into each phase
• Oversee the incoming project pipeline and make strategic recommendations to optimize offerings and drive future growth
• Serve as the interface lead on cross-functional project core teams during new product development, ideation, and launch phases

• Demonstrates strong leadership skills and abilities, remaining approachable and objective
• Manage all hiring and retention processes, responsible for initial and ongoing training of new & existing team members
• Initiate and participate in team member performance evaluations, compensation, and development, and conduct performance improvement plans, disciplinary actions, and/or up to termination if necessary
• Facilitate and lead regular team meetings and team member one-on-one (1:1) meeting's with each direct report team member and ensure your direct report leaders are doing the same.
• Mentor and support team members, encouraging a culture of collaboration, technical excellence, accountability, and continuous learning and improvement
• Manage a team of developers and interoperability product managers passionate about building data interoperability solutions, including HL7, establishing best practices, frameworks, and standards
• Responsible for the end to end interface development lifecycle, including project management.
• Lead and manage design, architect, and deliver a data interoperability framework that enables seamless connectivity across applications (Fusion, Synapse), and clinical tools as part of a unified platform
• Determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones; following proper escalation paths
• Partner with interface product managers to capture, validate, and translate customer requirements into clear technical specifications and delivery plans
• Promote Agile development practices including sprint planning, backlog grooming, retrospectives, and continuous integration/continuous delivery (CI/CD)

• Monitors the IT Service Management system (ServiceNow) and assigns new incidents or service requests to appropriate resources based on skill set and availability.
• Manages daily reviews of interface issues, support requests; and ensures the accuracy and integrity of data transmitted.
• Ensures the Interoperability developers and product managers provide timely resolutions to minimize disruptions and adhere to defined service level agreements (SLAs).
• Responsible for documentation of system configurations, procedures, and troubleshooting steps.
• Provides off-hours support for critical maintenance or problem resolution and manages the on call support

Required:

• Bachelor's degree in computer science, information systems business analysis, or related, relevant and applicable information technology field, or the equivalent in related, relevant and applicable experience
• Seven (7) years' experience with Agile/iterative development methodologies or consumer facing application development
• Five (5) years' hands on experience with Interoperability data integration tools, preferably Mirth (Mirth Connect)
• Three (3) years' experience managing direct reports in engineering management
• Experience defining requirements, designing data-focused or analytical applications
• Experience using Azure Dev Ops or similar work item tracking system
• Experience working with clinical, administrative and healthcare data
• Monitor performance metrics and incident trends

Preferred:

• Master's degree in Computer Science or related field
• Three (3) years' experience with Azure Dev Ops or similar work item tracking system
• Five (5) years' experience participating in software implementations
• Experience with SQL and knowledge of relational database

RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible.

We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled.

We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all www.rayusradiology.com/careers.

DailyPay implementation is contingent upon initial set-up period.