New

Resident Services Intern

Housing Opportunities Commission
United States, Maryland, Silver Spring
May 06, 2026
Resident Services Internship: The Housing Opportunities Commission of Montgomery County (HOC) exists to provide people with low and moderate incomes the opportunity to live in safe, affordable, high-quality housing in Montgomery County. We strengthen families by offering opportunities for personal and economic growth through partnerships and supportive services. To achieve this mission, HOC operates as a Public Housing Authority (PHA), a housing finance agency and an affordable housing developer. HOC serves approximately 20,000 residents, owns more than 9,400 rental units, and has provided mortgages and homeownership assistance to more than 2,000 first-time homebuyers. About Resident Services HOC's Resident Services Department strives to enhance the lives of HOC customers by coordinating and implementing a vast array of high-quality programs, services, and resources. Through collaborative partnerships with Montgomery County, the federal government, and various community-based organizations, Resident Services offers comprehensive service coordination, impactful resident programs, and robust supportive housing services to individuals and families who reside in HOC owned-managed properties or receive HOC housing subsidies, as well as applicants on HOC's waitlist. Job Description: The Resident Services Division is seeking a service-minded person - someone who enjoys helping and working with others - and who brings strong communication and computer skills to the team. Because the work is not limited to office tasks, flexibility is essential. The ideal candidate is detail-oriented, kind, and a fast learner. Interns gain hands-on experience supporting resident programs, community engagement, and service coordination that enhance resident well-being and economic mobility. Responsibilities: Duties will include assisting the Strategic Projects Coordinator with the following: Contacting volunteer candidates and their references. Attending meetings and community events when necessary. Corresponding with partners, colleagues, and customers. Education: Currently enrolled in a degree program in Social Work, Public Health, Education, Human Services, Psychology, Sociology or a related field. Knowledge, Skills & Abilities: Strong communication and interpersonal skills. Service-oriented mindset and comfort working with diverse populations. Detail-oriented, organized, and dependable. Ability to adapt to both office and field-based work. Interest in community engagement or supportive services. Basic proficiency with office software. What You Will Learn: Hands-on experience supporting resident programs and community initiatives. Insight into service coordination, outreach, and program development. Exposure to community partnerships and resident engagement strategies. Professional development through mentorship and collaborative work. HOC is an equal-opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. HOC promotes a drug-free workplace. HOC conducts criminal background checks, employment reference checks, and where applicable, reviews driving records to determine employment suitability. Selected applicants will be required to submit to pre-employment drug and alcohol screening. Employment is contingent upon drug and alcohol test results.