PSR Supervisor (Ambul Care Admstn Supv 1) - Fetal Care Treatment Center/Pediatric Surgery

The incumbent is responsible for sustaining an environment of intrinsic good will for the practice while providing optimum services to patients. This position serves as office supervisor and functions under the direction of the NPM, to supervise a large group of employees and provide accountability as delegated for the day-to-day operations of Pediatric Surgery and the Fetal Care & Treatment Center.

Apply By Date

5/14/2026 at 11:59pm PST

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position.

• Bachelor's degree in related area and / or equivalent experience / training
• Supervisory and/or leadership experience.
• Knowledge of practices and protocols related to medical office procedures.
• Knowledge of all pertinent laws, regulations, and guidelines governing medical records, including HIPPA.
• Knowledge of health care insurance systems to properly obtain and track authorizations, appoint patients, make referrals for consults, coordinate hospital services complete and submit billing documentation and explain provisions and requirements to patients.
• Knowledge of ICD-9, ICD-10, CPT, HCPCS coding.
• Interpersonal skills to establish and maintain effective working relationships with all co-workers; to consistently interact with patients and other members of the public with patience, courtesy and professionalism, both in person and on the telephone and to effectively respond to individuals who may be angry or upset.
• Ability to project an attitude of professionalism and service orientation and be able to instill this attitude in staff.
• Ability to communicate effectively with all levels of staff, patients and providers. Skills to interview applicants utilizing effective screening techniques.
• Knowledge of standard hiring protocols.
• Ability to objectively and constructively evaluate employee performances relating to specific job description, standards of performance and goals.
• Ability to train, supervise, offer conflict resolution.
• Administer disciplinary action, initiate and follow through with corrective action up to and including dismissal.
• Ability to understand human motivation and needs and encourage employee development and initiative.

Preferred Qualifications

• Pediatric Surgery and/or Fetal Surgery scheduling knowledge.

Key Responsibilities

• 35% - Staff Supervision
• 25% - Additional Job Functions
• 25% - Coordination of Daily Operations
• 15% - Computer System Operations

Department Overview

The UC Davis Fetal Care and Treatment Center is the first of its kind in inland Northern California. Our renowned multidisciplinary team provides diagnostic, intervention and therapeutic expertise for mother and baby before, during and after birth. The Fetal Care and Treatment Center centralizes care for patients by offering maternal fetal medicine, fetal cardiology, fetal surgery, neonatology, and an array of pediatric specialties all under one roof. Pediatric Surgery provides comprehensive general, colorectal and thoracic surgical care for infants, children and adolescents. The focus of the division has been comprehensive clinical patient care and surgical education. Our outpatient team focuses on the management of our complex and pre/post-surgical patients. Primary goals include family educating and coordination with multi-specialty providers to co-manage their child's care.

POSITION INFORMATION

• Salary or Pay Range: $2,678.16 - $4,758.62
• Salary Frequency: Biweekly
• Salary Grade: Grade 21
• UC Job Title: AMBUL CARE ADMSTN SUPV 1
• UC Job Code: 004172
• Number of Positions: 1
• Appointment Type: Staff: Career
• Percentage of Time: 100
• Shift (Work Schedule): Day
• Location: Cypress Building (HSP013)
• Union Representation: 99 - Non-Represented (PPSM)
• Benefits Eligible: Yes
• This position is 100% on-site

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

• High quality and low-cost medical plans to choose from to fit your family's needs
• UC pays for Dental and Vision insurance premiums for you and your family
• Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
• Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Access to free professional development courses and learning opportunities for personal and professional growth
• WorkLife and Wellness programs and resources
• On-site Employee Assistance Program including access to free mental health services
• Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
• Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
• Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here

Physical Demands

• Standing - Occasional Up to 3 Hours
• Walking - Occasional Up to 3 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Occasional Up to 3 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Frequent 3 to 6 Hours

Environmental Demands

• Loud noise levels - Occasional Up to 3 Hours
• Marked changes in humidity or temperature - Occasional Up to 3 Hours
• Uneven Surfaces or Elevations - Occasional Up to 3 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Frequent 3 to 6 Hours
• Ability to organize & prioritize - Continuous 6 to 8+ Hours
• Communication skills - Continuous 6 to 8+ Hours
• Numerical skills - Frequent 3 to 6 Hours
• Constant Interaction - Continuous 6 to 8+ Hours
• Customer/Patient Contact - Frequent 3 to 6 Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Work Environment

UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.

Must be willing to work variable days, hours, locations as required to meet business needs of the practices.

Special Requirements - Please contact your recruiter with questions regarding which activities apply by position

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment.
• The duties or functions of this position include the handling of cash (or cash equivalents).
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements.
• Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

A Culture of Opportunity and Belonging

At UC Davis, we're committed to solving life's most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.

As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

To view the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere

To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks