Application Support Engineer - Hybrid

Genesis10 is currently seeking an Application Support Engineer for a contract to hire position with a Major Financial Institution. This is a hybrid role located in Brooklyn, OH, but remote work will be considered for the right candidate.

This role involves supporting and enhancing the Oracle Financial Crimes Platform (v8.1.1), a mission-critical system for Anti-Money Laundering (AML) detection, case management, and regulatory reporting. The ideal candidate will ensure the stability and compliance of the platform through strong engineering practices and production support, working closely with Risk Management and AML Operations teams.

Responsibilities:

• Provide engineering support for Oracle Financial Crimes Platform v8.1.1, including transaction monitoring, alert generation, and case management
• Support daily and ad-hoc batch cycles, scheduled jobs, and data feeds that drive FCP processing
• Troubleshoot and resolve production issues related to alerts, data quality, and batch failures
• Perform detailed root cause analysis and document findings in alignment with audit and regulatory expectations
• Support configuration changes, fixes, and enhancements within the constraints of FCP 8.1.1 architecture
• Ensure all changes follow established change management, validation, and separation-of-duties controls
• Maintain technical documentation, runbooks, and operational procedures for audits and regulatory reviews
• Partner with Risk and Compliance teams to assess the regulatory impact of platform changes and production incidents
• Participate in regression testing and validation activities for changes impacting the platform
• Work closely with AML Operations, Financial Crimes Risk Management, and enterprise technology teams to translate business and regulatory needs into technical outcomes
• Act as a technical escalation point for complex platform issues

Requirements:

• Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent experience
• 5+ years of experience supporting or engineering enterprise applications in regulated environments
• Strong experience with Oracle databases and SQL
• Strong experience with batch processing and scheduled job execution
• Strong experience with production support and incident management
• Demonstrated experience working on systems subject to regulatory oversight, audits, and exams
• Strong analytical, documentation, and communication skills

Desired skills:

• Direct experience with Oracle Financial Crimes Platform (FCP / FCCM) version 8.x, preferably v8.1.1
• Familiarity with AML concepts such as transaction monitoring, alert review, and case workflows
• Experience supporting platforms integrated with multiple upstream and downstream data sources
• Experience operating in T2/T3 or CI-Owner-style accountability models
• Exposure to financial services regulatory frameworks (BSA/AML, OFAC, CTR/SAR processes)
• UNIX - experience with script writing
• Oracle - SQL, Stored Procedures
• Mainframe experience including TWS job scheduling, JCL, and LCM (for module migration)
• WebSphere V9.X
• Java V1.8
• Dynatrace - Monitoring and Debugging

Pay range: $80.00 - $90.00 per hour

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply!

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF, and Illinois)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.