New

Program Manager III

TEKsystems
$45.74 / hr
life insurance, sick time, 401(k), retirement plan
United States, California, San Diego
Apr 30, 2026
Description Role Overview This role sits on the Clients Banking Partnerships team, supporting products like QuickBooks Checking and lending. The position is a hands-on Program Manager focused on: Building process automation workflows from scratch (initial priority) Managing external fintech/banking partners Driving operational efficiency and compliance processes The role will evolve from execution-focused (automation build) into a broader strategic PM role overseeing partner operations and process improvements. Job Description (Detailed)* This Program Manager III will lead initiatives at the intersection of fintech operations, compliance, and partner management, with a strong emphasis on process design and automation. Process Automation & Workflow Design (Primary Focus) Build end-to-end workflows from scratch, primarily using Airtable and Google Sheets Translate fragmented, manual processes into standardized, automated systems Design solutions that: oTrack deliverables (e.g., recurring reporting across teams) oAutomate reminders and escalations oProvide real-time visibility into status and accountability Continuously maintain and iterate on workflows to ensure scalability and reliability Operational Program Management Own and drive core operational processes supporting fintech and banking partnerships Identify process gaps, inefficiencies, and failure points, and implement improvements Establish structured operating rhythms, reporting cadences, and performance tracking Monitor operational metrics and use insights to improve performance and reduce friction Partner Management & External Engagement Act as a primary liaison between Intuit and external banking/fintech partners Gather partner requirements and translate them into actionable internal workflows Manage partner expectations, deliverables, and communication Support SLA tracking and performance accountability Represent Intuit in external-facing discussions, presentations, and updates Compliance & Risk Alignment Support workflows tied to KYC, KYB, and CIP requirements Ensure operational processes align with banking regulations and audit readiness standards Partner with Legal, Risk, and Compliance teams to maintain adherence to requirements Assist in incident response workflows, including tracking, escalation, and communication Cross-Functional Leadership Collaborate with Product, Engineering, Risk, Legal, and Customer Care teams Influence stakeholders without direct authority to align on priorities and execution Translate complex technical or regulatory requirements into clear operational plans Data & Reporting Develop and manage tracking systems and dashboards Analyze operational trends (e.g., delays, errors, process bottlenecks) Use data to drive decision-making and continuous improvement Additional Skills & Qualifications* Top 3 Must-Haves 1.Airtable (Non-Negotiable) oMust have built workflows/processes from scratch (not just used it) 2.Process Automation Experience oProven ability to take manual processes and turn them into automated workflows 3.Google Sheets (Advanced) oTracking, reporting, and integrating automation into workflows Qualifications & Skills Strong hands-on experience with Airtable (non-negotiable), along with proficiency in Google Sheets and/or tools like Claude (AI workflow tools) Proven ability to build processes and workflows from scratch, not just manage or maintain existing ones Demonstrated experience creating process automation solutions, particularly replacing manual operational work with automated systems Ability to design workflows that include: oTracking recurring deliverables (weekly/monthly reporting) oAutomating reminders (7-day, 3-day, escalation notifications) oUpdating real-time status tracking in tools like Google Sheets Experience maintaining and iterating on workflows to ensure ongoing reliability and scalability Ba ckground in Business Operations or Process Automation roles Experience working in fintech or technology environments Ability to identify process gaps and inefficiencies and translate them into structured, automated solutions Strong communication skills with the ability to support external partner interactions and operational coordination Experience Level* Entry Level Job Type & LocationThis is a Contract position based out of San Diego, CA. Pay and BenefitsThe pay range for this position is $45.74 - $45.74/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on May 13, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.