Customer Marketing Director
 Ericsson | |
life insurance, paid time off, sick time, 401(k)
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 United States, Texas, Plano | |
 Apr 28, 2026 | |
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Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1's, H-1B1's, E-3's, O-1's, and TN's. Ericsson also does not hire F-1's working on CPT or EAD for this position. About this opportunity The Customer Marketing Director - CU US Hyperscalers & Regional Carriers drives alignment between Customer Marketing plans and business priorities for U.S.-based hyperscalers, regional carriers, and mission critical networks, with focus on the Utilities sector and selected defense-segment initiatives. This role ensures that customer marketing and account-based marketing (ABM) activities directly support growth, revenue, and strategic positioning for Ericsson within this highly strategic customer cluster. Combining deep understanding of customer business drivers with strategic and tactical approaches to CM and ABM, this position serves as a trusted advisor and strategic partner to Customer Unit leadership and account teams. The role involves designing and executing comprehensive, account-specific engagement plans spanning customer success programs, tailored digital and ABM motions, co-marketing campaigns, live and hybrid events, and advocacy programs. Additionally, this role serves as the marketing point of contact for initiatives related to Ericsson's portfolio for the U.S. Defense segment, ensuring alignment with U.S. business strategy, regulatory considerations, and relevant stakeholders. This is an individual contributor role with significant influence and indirect leadership, based in Plano, Texas.
What happens once you apply? Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more. If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.americas@ericsson.com. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned. Primary country and city: United States (US) || Plano (Country/ City) Job details: Customer Marketing Compensation and Benefits at Ericsson Your Pay Short-Term Variable Compensation Plan: Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit's objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply. Your Health Your Financial Security We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson match $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson's full matching contributions of 4%. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson's Stock Purchase Plan. Your Time Additional Benefits | |