Coordinator

Located in the Department of Writing Studies, the Writing Center's (WC) primary focus is on providing consulting and programming services to support student writing for all UMN students. The coordinator will report to the WRIT department chair and will be responsible for developing programming that reflects Writing Studies/CLA's priorities. They will supervise a staff of part-time consultants and will work with the WRIT department leadership on HR matters. The coordinator will work closely with the WC Center Administrator to support the service and programming operations of WC. This position requires strong communication, collaboration, and interpersonal skills; a high level of independence, self-direction, and resourcefulness; and expert knowledge of administrative functions and University policies, procedures, and systems. This role will have limited remote options and will be based in an office setting on the University of Minnesota-Twin Cities campus.

Appointment Details: 100%, 10-month appointment (plus 1 month summer salary appointment)

Work location/modality: Onsite with some hybrid flexibility

Please note, this position is not eligible for H-1B or Green Card sponsorship. This position does not offer a STEM OPT training program.

Job Duties:

Program Development (30%)

• In collaboration with department chair and leadership, vision and execute programming that reflects Writing Studies'/CLA's priorities for WC and targets current areas of high need (GenAI; FYW; multilingual writers).
• Develop partnerships that increase the accessibility, engagement, and relevance of the programming WC offers.
• Represent student writing support at college and University student-facing events to promote services and visibility.
• Develop a communication plan for WC that provides up-to-date information about programming, supports visibility, and maintains a strong network of partners to cross-promote and engage students with WC resources.

Administration and Oversight (30%)

• Oversee the implementation of programming/consultation schedules.
• Develop and implement an evaluation plan to collect and assess data related to the usage (patterns, modes, capacity) and quality and impact of services.
• Utilize usage data to maximize usage and accessibility for all modalities.
• Develop and propose an annual staffing plan to the WRIT department chair that reflects budget resources and supports the department/college's priorities for WC.
• Approve time sheets ensuring consultants are paid on time and correctly.

Human Resource Management (30%)

• Manage graduate and undergraduate consultant hiring and performance management; assigns, monitors, and adjusts workloads.
• Develop and offer annual and ongoing consultant training.
• Coordinate and conduct regular cycle of observations and check-ins/coaching for consultants.
• Oversee handbook revision process ensuring relevant and up-dated policies, procedures, and resources are available to support consultants.
• Address absenteeism/consultant cancellation issues to minimize disruption to clients.
• Actively promote an environment that supports inclusion and accessibility for consultants and clients.

Other (10%)

• Directly participate in delivering programming (whether 1-1 consulting or other) for minimum 2 hours/week.
• Maintain knowledge of current scholarship related to student writing support, writing centers and pedagogy; student development in higher education; supporting equity and diversity in learning environments.
• Participate in on-going professional development.
• Other duties as assigned.

Required Qualifications:

• BA/BS degree in writing studies, technical & professional communication, English, English language learning, or other relevant field plus at least five years of related experience, or a master's degree in a relevant field plus at least three years of related experience
• Experience in a writing center or student support services
• Leadership experience that includes strategic planning that is responsive to budgets and/or to evaluation data
• Demonstrated commitment to improving equity, inclusion, and accessibility and experience with supporting student writers with diverse cultural and linguistic backgrounds
• Experience supervising and/or mentoring and providing professional development for graduate and undergraduate student employees
• Outstanding communication, project management, and problem-solving skills

Preferred Qualifications:

• PhD in writing studies, composition, rhetoric, technical & professional communication, literacy education, English
• Experience with academic technologies related to writing instruction, language learner support, and writing across the disciplines
• Experience with the collection, analysis, and presentation of qualitative and quantitative data for various stakeholders
• Familiarity with current research on writing pedagogy, writing center pedagogy and practice

The Department of Writing Studies provides First-Year Writing courses required for all University students, a Bachelor of Science degree in Technical and Written Communication, an undergraduate certificate in Technical Communication, an MA degree and a doctorate degree in Rhetoric and Scientific & Technical Communication, and an MS degree in Scientific and Technical Communication. The Writing Center provides in person and online writing consultations for all University students.

Pay Range: $62,000 - $85,000; depending on education/qualifications/experience

Time Appointment: 100% Appointment

Position Type: Faculty and P&A Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will have the opportunity to complete an online application for the position and attach a cover letter and resume or CV. Priority Deadline: May 8th open through May 11, 2026, but applications will be reviewed until the position is filled.

You may attach the additional required documents next by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To be considered for this position, you must submit all required components listed below:

1. Cover letter outlining qualifications
2. Current CV or Resume
3. Contact information for three (3) professional references (names and email addresses). We will contact references at the point of selecting candidates to interview.

NOTE: All documents should be uploaded at time of application. Only complete applications will be reviewed. This position will remain open until filled.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).