HCM & Finance Reporting & Automation Assistant
 University of Arkansas | |
 United States, Arkansas, Fayetteville | |
| 346 North West Avenue (Show on map) | |
 Apr 24, 2026 | |
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Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions.
Students at all University of Arkansas institutions will view open positions and apply within Workday by searching for "Find Jobs for Students." University of Arkansas, Fayetteville students will view open positions and apply within Workday by searching for "Find Student Jobs at UAF." All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page. Closing Date: 05/08/2026 Type of Position:Professional Staff - Project/Program AdministrationWorkstudy Position: Work Shift: Sponsorship Available: Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation's top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance the state and build a better world through education, research, and outreach by providing transformational opportunities and skills, fostering a welcoming climate, and nurturing creativity, discovery, and the spread of new ideas and innovations. Department's Website: The position focuses on managing and triaging support tickets, assisting with report and dashboard development, and supporting automation and data pipeline efforts related to HCM and Finance. The role also contributes to Knowledge Base documentation and provides general support for team initiatives related to reporting, security, and process optimization. Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others. Key Responsibilities * Respond to and triage incoming tickets in the university's enterprise service management and system office ticketing platforms, ensuring timely and accurate resolution or escalation * Accurately document all support requests, updates, and resolutions to maintain consistency and transparency * Assist in the development and maintenance of reports and dashboards supporting HCM and Finance functions * Support testing, validation, and troubleshooting of reports and reporting tools * Assist with building and maintaining data pipelines and automation processes related to reporting and security (e.g., data extracts, scheduled reports, integrations) * Collaborate with central IT, system office teams, and functional areas to support reporting, security, and automation needs * Create and update Knowledge Base articles and documentation for reports, processes, and common support needs * Provide general assistance with special projects, including data cleanup, documentation, and operational support as assigned * Maintain regular, reliable attendance and positive working relationships with team members and stakeholders Qualifications: Minimum Qualifications:
Preferred Qualifications:
Knowledge, Skills & Abilities:
Additional Information: Graduate students are subject to background checks. Salary Information: Required Documents to Apply: Optional Documents: Recruitment Contact Information: All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS Please do not send to listed recruitment contact. Special Instructions to Applicants: Pre-employment Screening Requirements:Criminal Background Check, Sex Offender RegistryThe University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law. The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds equal opportunity, educational excellence and unparalleled access for all. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.Persons must have proof of legal authority to work in the United States on the first day of employment. All Application information is subject to public disclosure under the Arkansas Freedom of Information Act. Constant Physical Activity:N/A Frequent Physical Activity:N/A Occasional Physical Activity:N/A Benefits Eligible:No | |