Elections Specialist

A career with Johnson County Government is more than just a job, it is an opportunity to serve a diverse and expanding community in meaningful ways. We challenge ourselves to be a different kind of government because we care deeply about our community and each other. Committed to our shared values, we provide excellent public service, seeking always to improve ourselves and our organization. We offer wonderful benefits, retirement plans, wellness incentives, a great organizational culture, and much more! If you're searching for something more than just a job, something akin to a calling, then consider the challenge and opportunity of being a member of Johnson County Government!

The Johnson County Election Office is seeking qualified candidates to fill the position of Election Specialist. This position serves as the primary front desk and customer service representative for the office, acting as the first point of contact for voters, candidates, and the public. Assigned to the Candidate and Voter Services division, this role is responsible for managing incoming calls, greeting visitors, and directing inquiries to appropriate staff while ensuring a professional and responsive customer experience. The position also supports voter registration activities, including assisting individuals with registration applications, processing updates, and ensuring records are handled accurately and in accordance with applicable laws and procedures.

This role requires active involvement in day-to-day election operations, with responsibilities that may vary depending on assignment and election cycle needs. The Election Specialist performs a combination of administrative, technical, and operational tasks to ensure elections are conducted accurately, efficiently, and in compliance with applicable laws, policies, and procedures. The position plays a critical role in maintaining continuity, supporting cross-division coordination, and ensuring a consistent and reliable voter experience.

Essential Duties:

Election Operations Support: Assists in the preparation and execution of election activities, including early voting and election day operations. Supports operational readiness to ensure polling locations and election processes function effectively.
• Voter and Candidate Services: Assists with voter registration, record maintenance, candidate filings, and voter inquiries. Provides accurate information and ensures compliance with applicable laws and procedures.
• Election Worker Coordination: Supports recruitment, assignment, communication, and coordination of election workers. Assists with staffing updates and helps ensure polling locations are adequately staffed.
• Training Support: Assists in the coordination and delivery of election worker training programs, including preparation of materials, scheduling, and tracking attendance and completion.
• Logistics and Equipment Support: Assists with preparation, staging, deployment, and retrieval of voting equipment and supplies. Supports warehouse operations and inventory management as assigned.
• Voting Equipment and Testing Support: Assists with election system preparation, including support for election programming, Logic & Accuracy (L&A) testing, and equipment verification, as assigned.
• Data Entry and Record Maintenance: Maintains accurate records across systems, including voter data, election worker information, assignments, and operational documentation. Ensures data integrity and completeness.
• Customer Service and Communication: Serves as a point of contact for voters, candidates, election workers, and internal staff. Responds to inquiries and provides timely, accurate information, escalating issues as needed.
• Cross-Division Coordination: Works collaboratively across divisions to support election operations, ensuring alignment between workforce, logistics, technology, and voter services.
• Confidentiality and Discretion: Handles sensitive and confidential information with a high degree of discretion, ensuring appropriate handling and security of information.

Education/Qualification Requirements

Required:

• Associate's Degree in the following field(s) of study: Business Administration, Marketing, Public Administration, Communications or relevant field.
• Two (2) years of experience in election work, public sector service, or relevant field
• Travel required 5% - 25%
• May require KS/MO driver's license, depending on department or agency.

Preferred:

• Bachelor's degree in the following field(s) of study: Business Administration, Marketing, Public Administration, Communications or relevant field.
• Certified Elections Registration Administrator (CERA)

*Education can substitute for experience. Experience can substitute for education.

Johnson County Government requires reference/background screening for all positions. Specified criteria may vary by Department/Agency