Senior Business Analyst, Digital Transformation & Innovation

Job Summary:

The Senior Business Analyst (Senior), Digital Transformation & Innovation (DT&I) plays a pivotal role in delivering on strategic initiatives that enhance our digital capabilities. The Senior analyzes business processes, identifies opportunities for digital innovation, and implements solutions that align with the strategic goals of our Tax practice. The ideal candidate has an understanding of technology, process, and data.

The Senior coordinates with the tax practice, DT&I, and National IT to create and implement technology tools to meet the needs of our clients and professionals.

Job Duties:

• Creates prototypes and low code solutions, as required
• Creates reports, dashboards, and visualizations, as required
• Gathers requirements from business stakeholders and translates them as features and user stories
• Grooms requirements for architects and developers
• Prepares technical documentation for assigned products
• Performs functional product testing
• Prepares test plans
• Designs and tests business processes and recommends improvements
• Identifies automation opportunities
• Gathers and analyzes data related to assigned products and projects
• Communicates insights and findings to product managers and technical leaders
• Performs data discovery, analysis and modelling
• Assists with project management, as required
• Coordinates with National IT to schedule required reviews and deployment of tools
• Other duties, as required

Supervisory Responsibilities:

• Acts as a direct supervisor to team members, as assigned
• Acts as a mentor, as assigned

Qualifications, Knowledge, Skills, and Abilities:

Education:

• Bachelor's Degree, required; focus in Accounting, Finance, Business Administration, Business management, Computer Science, Engineering, or Information Technology, preferred

Experience:

• Three (3) or more years of experience in business analysis, required

License/Certifications:

• N/A

Software:

• Knowledge of documenting requirement using Azure DevOps or Jira, required
• Strong Microsoft Power Platform (PowerBI, Power Automate, Power Apps, Dataverse) skills, preferred
• Fundamental knowledge of SQL Server skills, preferred

Language:

• N/A

Other Knowledge, Skills, & Abilities:

• Strong organizational skills
• Strong technical writing skills
• Strong analytical, critical thinking and problem-solving abilities
• Ability to work in a fast-paced environment and balance multiple priorities
• Willingness to learn and stay current with emerging technologies
• Data analysis and analytics skills