New

Medical Assistant 3

University of California - San Francisco
34.50 - 43.06
United States, California, San Francisco
350 Parnassus Avenue (Show on map)
Apr 22, 2026
Under the supervision of the practice supervisor and in line with the policies of the Transplant Service and Ambulatory Services, the HOSP BLANK AST 3 will be responsible for various functions supporting the transplant clinical areas. This role requires a professional and courteous demeanor, with a focus on patient care and administrative tasks. The incumbent will work closely with the clinical staff, ensuring a collaborative environment. Schedule and manage patient appointments, including new and follow-up visits, ensuring timely and efficient patient flow. Handle medication refills, maintain lab orders, and perform other administrative duties as directed by clinicians. Understand and navigate the prior authorization process for post-transplant medications and procedures, ensuring all necessary authorizations are in place. Perform routine clinical duties, such as taking vital signs, reviewing medications, and documenting patient information in the electronic medical record (APEX). Collaborate with the clinical team, including MAs, LVNs, RNs, MDs, and APPs, to provide comprehensive patient care. Ensure accurate and timely data entry into APEX and TeleResults, maintaining patient records and test results. Verify and update patient insurance information, ensuring financial authorizations are in place for appointments. Maintain clinic schedules and calendars, providing backup support to colleagues when needed. Facilitate referrals to other healthcare providers as directed by APPs or physicians, ensuring a smooth transition of care. Maintain a professional and courteous demeanor, adhering to Medical Center House and Telephone Standards. High School Diploma or equivalent, with a preference for a Medical Assistant certification or relevant healthcare training. Minimum of 2 years of experience in a healthcare setting, preferably in a transplant or surgical clinic. Strong knowledge of medical terminology, anatomy, and physiology. Proficiency in using electronic health record systems, particularly APEX, for documentation and patient management. Excellent communication and interpersonal skills, with the ability to work collaboratively in a team environment. Attention to detail and organizational skills to manage patient appointments and administrative tasks. Ability to work independently and prioritize tasks effectively. Knowledge of insurance and authorization processes, ensuring compliance with regulations. Basic computer literacy, including proficiency in Microsoft Office or similar software. A commitment to patient-centered care and a passion for providing high-quality healthcare services. About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values. In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here. Join us to find a rewarding career contributing to improving healthcare worldwide. Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. Salary Information The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html High School Diploma or equivalent, with a preference for a Medical Assistant certification or relevant healthcare training. Minimum of 2 years of experience in a healthcare setting, preferably in a transplant or surgical clinic. Strong knowledge of medical terminology, anatomy, and physiology. Proficiency in using electronic health record systems, particularly APEX, for documentation and patient management. Excellent communication and interpersonal skills, with the ability to work collaboratively in a team environment. Attention to detail and organizational skills to manage patient appointments and administrative tasks. Ability to work independently and prioritize tasks effectively. Knowledge of insurance and authorization processes, ensuring compliance with regulations. Basic computer literacy, including proficiency in Microsoft Office or similar software. A commitment to patient-centered care and a passion for providing high-quality healthcare services.