Procurement Specialist I

Facilities and Business Operations:

The Facilities and Business Operations at UCF are dedicated to fostering a conducive educational environment for our faculty, staff, students, and the broader community. We are committed to excellence, providing unparalleled expertise, and maintaining a world-class standard in service. Please visit us at: https://fs.ucf.edu/or Facebook and Instagram: UCF Facilities

UCF IT is the central information technology organization at the University of Central Florida, providing technology services and support to faculty, staff, and students. Reporting to the Vice President for Information Technology and Chief Information Officer, UCF IT comprises several key departments, including Infrastructure & Operations, Telecommunications, Enterprise Application Development, Information Security, Instructional Resources, and Client Services. UCF IT collaborates with university stakeholders through governance frameworks and advisory committees to ensure alignment with UCF's strategic goals. With a focus on innovation, security, and excellent service delivery, UCF IT supports the university's mission of teaching, learning, research, and community engagement.

The Opportunity:

The Procurement Specialist I plays a critical role in supporting streamlined campus procurement by serving as the primary liaison between vendors and internal customers. This position manages end-to-end quoting, approvals, and real-time customer support while maintaining procurement documentation and coordinating intake and workload distribution. The role also provides operational backup for key procurement and warehouse functions. The Procurement Specialist I supports the acquisition of technical, scientific, and specialized commodities and services, assisting UCF IT employees with complex purchasing needs and requests. Responsibilities include collaborating with technical sales and manufacturer representatives to define requirements for specialized equipment and software. Overall, this position ensures continuity, compliance, and operational resilience for the Technology Product Center.

Responsibilities:

• Reviews departmental and individual orders for accuracy, completeness, and validity of all submitted information. Evaluates system configurations and components to ensure quotes and proposed solutions are correct, compliant, and aligned with UCF policies and practices. Ensures customer solutions meet defined requirements and expectations.

• Provides highquality, professional customer service and support throughout the order life cycle by assisting customers in resolving issues related to purchase requests and orders. Responds to customer inquiries before, during, and after purchase. Supports issue resolution involving shipping and delivery, as well as defective, damaged, or incorrect equipment, in accordance with established instore guidelines and procedures.

• Serves as backup support for purchasing computer hardware, software, software licenses, supplies, accessories, parts, warranties, and services, including both stock and special orders. Responsibilities include coordinating with vendors, issuing purchase orders, utilizing pointofsale and inventory management systems, monitoring purchase order status, and resolving customer and vendor issues. Ensures all purchasing activities comply with established TPC, UCF, and accounting policies and procedures.

• Provides backup support for processing all phases of UCF internal purchasing transactions, external business customer orders, and individual purchases.

• Assists customers, management, and the accounting office with research and reconciliation activities, supports special projects and tasks

• Engages in UCF Community by participating in committees, work groups and meetings.

• Other duties as assigned.

Minimum Qualifications:

High School Diploma or Equivalent and 0+ years of relevant experience.

Preferred Qualifications:

• Strong verbal and written communication skills to foster productive relationships with internal and external customers.

• Demonstrated prior experience in sales.

• Ability to work effectively within dynamic, crossfunctional teams.

• Experience with evaluating price points in order to negotiate with vendors effectively.

• Familiarity with warehousing operations, space utilization techniques, and inventory control methodologies.

• Experience working in a university or higher education setting.

• Demonstrated ability to process purchase orders and manage procurement documentation with accuracy and attention to detail.

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Unless explicitlystatedon the job posting, it is UCF's expectation that an employee of UCF willresidein Florida as of the date the employment begins.