Security Officer Lobby Ambassador

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Lobby Ambassador in Wayne, NJ, you will serve and safeguard clients in a range of industries such as Education, and more. Join Allied Universal as a Front Desk Professional in an education location, where you will welcome students, staff, and visitors, manage access control and badge activity, and support daily security-related operations through clear communication and strong customer service. This role offers the chance to make an impact in a people-first culture built on teamwork, integrity, and innovative service.

Position Type: Full Time

Pay Rate: $20.21 / Hour

Job Schedule:

What You'll Do:

Provide customer service at the front desk by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities within an educational location.
• Monitor access to the location by greeting visitors, verifying identification and/or credentials, issuing visitor passes when applicable, and documenting front desk activity.
• Respond to incidents, questions, and/or critical situations in a calm, problem-solving manner, escalating concerns through proper communication channels when needed.
• Support students, faculty, staff, and visitors with directions, information, and front desk assistance while maintaining awareness of security-related concerns.
• Observe lobby and entry activity from the assigned front desk post and report unusual behavior, maintenance issues, and/or policy concerns to the appropriate personnel.

Minimum Requirements:

• At least 1 year of security-related experience is required.
• Be at least 21 years of age.
• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.