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What You'll Do Leadership & Operational Support
- Serve as the primary backup to the General Manager; lead the DC in their absence.
- Work closely with 3PL leadership to forecast labor needs, align daily workflow, and uphold productivity expectations.
- Partner with Customer Service, IT, Quality, Purchasing, and other cross-functional teams to ensure smooth daily operations.
Continuous Improvement & Performance
- Support and lead initiatives that reduce cost, improve workflow efficiency, and increase order accuracy.
- Monitor KPIs and drive corrective actions with 3PL partners and internal teams.
- Promote a culture of safety, quality, and operational excellence.
Execution & Problem Solving
- Oversee key warehouse processes, including inbound/outbound operations, inventory accuracy, cycle counts, and returns.
- Investigate issues such as misships, system discrepancies, or product quality concerns; implement corrective actions quickly.
- Lead critical DC administrative tasks such as reporting of inbound receipts, ensuring availability of warehouse supplies, coordination with building vendors, and document preparation for exports, cross-docks and factory direct shipments.
- Support special projects such as warehouse reorganization, layout improvements, and process changes.
What Makes You Successful
- 3+ years of experience in supply chain, warehousing, or DC operations (3PL experience a plus).
- Strong communication skills with the ability to collaborate across multiple teams.
- Demonstrated ability to lead through influence in a 3PLmanaged environment.
- Analytical mindset with a drive to improve processes and reduce waste.
- Comfortable managing priorities in a fastpaced, hands-on operational environment.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education & Experience: * Bachelor's degree preferred * 3-5 years working experience in either Supply Chain oriented or Warehouse Distribution environment * Combination of education and experience may be accepted in lieu of Bachelor's degree * Experience in the Optical Industry preferred * Familiarity with commercial invoice formats & import/export procedures * Bilingual (English/Spanish) is a strong plus * Strong knowledge of MS Office (Word, MS Excel and Powerpoint) is required
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Hoya
Apr 17, 2026