Security Officer - Dispatch Center - Overnight Hours

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Center in Eden Prairie, MN, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal as a Dispatch professional in a dynamic healthcare location, where you will help monitor communications, coordinate responses, and support access activity across the site. This role blends strong communication, customer service, and technology use to help maintain a secure environment. Be part of a team that is agile, reliable, innovative, and committed to putting people first with integrity.

Position Type: Full Time

Pay Rate: $22.95 / Hour

Job Schedule:

What You'll Do:

Provide customer service to staff, visitors, and/or vendors by carrying out site-specific procedures, dispatch protocols, and when appropriate, emergency response activities at a healthcare-related location.
• Monitor incoming calls, alarms, radio traffic, and/or service requests, and dispatch appropriate personnel in a calm, problem-solving manner.
• Respond to incidents, urgent requests, and critical situations by gathering details, documenting activity, and communicating updates to site contacts and Allied Universal leadership as needed.
• Support access control and other security-related operations by maintaining dispatch logs, tracking routine and urgent activity, and helping to coordinate responses across the location.
• Conduct regular and random patrols around the business and perimeter as assigned, with working environments and conditions varying by site.

Minimum Requirements:

• A minimum of 2 years of security-related experience is required.
• Applicants must be at least 21 years of age.
• Customer service experience is preferred.
• Access control and/or badge experience is preferred.
• Comfort using a computer or tablet is preferred.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.