Mobile Device Management Specialist

Rumpke is a family-owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment and the growth of our people.

When you join Rumpke, you'll be part of a team providing essential services to millions of residents, businesses, and neighborhoods. You will enjoy competitive pay and comprehensive benefits, including health, dental, vision, matching 401(k), life insurance, paid vacation, and more.

This is your opportunity to make a difference for you and your family. Come join our team!

We are seeking a technically skilled and detail-oriented Mobile Device Specialist to manage the administration, security, and lifecycle of our enterprise mobile device environment. This role will own the mobile endpoint platform, oversee device deployments and refresh projects, and ensure secure, cost-effective mobile operations across the organization.

Responsibilities of Position:

• Administer, configure, and support the organization's Mobile Device Management (MDM) / Enterprise Mobility Management (EMM) platform (e.g., Microsoft Intune, VMware Workspace ONE, MobileIron, etc.)
• Manage the lifecycle of mobile devices (smartphones, tablets, and cellular-enabled endpoints), including provisioning, enrollment, deployment, updates, and retirement
• Monitor and enforce compliance with mobile security policies, encryption, patching, and app management standards
• Lead device refresh and large-scale deployment projects, including testing, rollout planning, and user migration
• Troubleshoot and resolve technical issues related to device connectivity, applications, and carrier services
• Maintain accurate billing records, allocating costs to appropriate cost centers, and monitor usage for anomalies or overages
• Evaluate and manage vendor and carrier relationships to ensure service quality, negotiate contracts, and identify cost-saving opportunities
• Collaborate with IT security and infrastructure teams to integrate mobile platforms with identity, access, and security frameworks (e.g., MFA, conditional access, SSO)
• Develop and maintain technical documentation, runbooks, and end-user knowledge base materials
• Other duties as assigned

Supervisory Responsibility:

• This position will not manage employees

Skills & Abilities Needed for Position:

• Strong expertise in MDM/EMM platforms (Intune, Workspace ONE, MobileIron, etc.) and mobile OS ecosystems (iOS, Android)
• Solid understanding of mobile security practices, including device encryption, compliance policies, and data loss prevention
• Experience administering carrier services, billing management, and device procurement
• Strong troubleshooting skills with mobile hardware, operating systems, and enterprise applications
• Familiarity with identity and access management (IAM) systems, directory services (e.g., Azure AD/Active Directory), and enterprise security tools
• Excellent documentation skills and the ability to communicate technical information effectively

Experience & Knowledge Needed for Position:

• 3 yrs hands-on experience managing enterprise mobile devices and platforms in a corporate IT environment
• Strong expertise in MDM/EMM platforms (Intune, Workspace ONE, MobileIron, etc.) and mobile OS ecosystems (iOS, Android)
• Experience with scripting or automation for device management (e.g., PowerShell, API integrations), preferred
• Knowledge of regulatory compliance requirements (e.g., HIPAA, GDPR) as they relate to mobile devices, preferred
• Previous experience leading mobile device refreshes, migrations, or enterprise-scale deployments, preferred

Physical Requirements in a Regular Workday:

• Frequently lifting/carrying/pushing/pulling a max of 20 lbs
• Rarely lifting/carrying/pushing/pulling a max of 100 lbs
• Rarely stooping/kneeling/crouching/crawling
• Frequently sitting/standing, rarely walking

Additional Working Conditions/Aspects:

• Ability to travel between offices, as required
• Ability to work flexible hours; expected to work nights and weekends as needed
• Ability to work overtime, weekends, and/or holidays
• Legally eligible to work in the United States
• Valid driver's license (if applicable)
• Must successfully complete pre-employment testing
• Must be able to read and speak the English language

This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties, and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish an employment contract and is subject to change at the discretion of the company.

Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke's policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.