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Federal Work Study (On-Campus) - Graduate School Welcome Desk Assistants

East Carolina University

United States, North Carolina, Greenville

Apr 15, 2026

Position Details

Position Information

Advertising Department	GRADUATE SCHOOL
Academic Term/Year	SUMMER 2026
Position Title	Federal Work Study (On-Campus) - Graduate School Welcome Desk Assistants
Posting Number	07988
Position Number	07988
Student Job Category	Student - Federal Work Study On-Campus
Number of Vacancies	6
Job Description	ECU Graduate School is currently seeking several motivated and professional office assistants to support the Graduate School's Welcome Desk. The Work-Study Student Assistant serves as the first point of contact for visitors at the Mendenhall Welcome Desk. This role focuses on providing accurate information, directions, and general assistance to students, staff, and guests, ensuring a welcoming and helpful environment within the facility. Key Responsibilities: Greet all visitors in a friendly, professional, and approachable manner Provide directions and general information about Mendenhall Student Center, campus offices, events, and services Assist guests in navigating the building and campus Answer basic questions in person, by phone, or via email (if applicable) Monitor the Welcome Desk area to ensure a clean, organized, and presentable space Report any issues, concerns, or unusual activity to a supervisor. Support basic administrative or front desk tasks as assigned Work Schedule: Flexible hours based on class schedule and departmental needs Physical Requirements: Ability to sit or stand for extended periods Ability to communicate clearly Learning Outcomes: Students in this role will: Develop professional communication and customer service skills Gain knowledge of campus resources and operations Enhance problem-solving and critical thinking abilities Build confidence in a public-facing role
Preferred (Majors, Experience, GPA, etc.)	Preferably with a background in Communication, Marketing, Public Relations, Business Administration, Hospitality Management, Education, Psychology or Sociology Required Qualifications: Strong interpersonal and communication skills Friendly, customer-service-oriented attitude Ability to follow directions and work independently Dependable and punctual Basic knowledge of campus layout (or willingness to learn quickly) Preferred Qualifications: Previous customer service or front desk experience Familiarity with Mendenhall Student Center and campus resources
Special Instructions to Applicant	Please upload Resume, Federal Work Study Authorization Form, Cover Letter and References online. *To be ELIGIBLE for FEDERAL WORK STUDY POSITIONS, students MUST QUALIFY and RECEIVE an AWARD from the ECU Financial Aid Office (Old Cafeteria Complex, 252-328-6610.)*
Quick Link for Direct Access	https://ecu.peopleadmin.com/postings/92378
Open Date	04/15/2026
Close Date	07/10/2026
Open Until Filled	No
Nondiscrimination Statement	East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability. Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act ( ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/ TTY) or ADA-Coordinator@ecu.edu.