Senior Business Analyst

Essential Duties and Responsibilities:

Position Summary: Experienced, detail-oriented Senior Business Analyst to lead requirements discovery, Agile delivery support, and stakeholder collaboration. Primary focus on eliciting, documenting, and validating business and functional requirements, refining backlogs, and enabling teams to deliver value. Candidate should be comfortable coaching Agile practices and positioned to grow into a junior project manager role.

Essential Duties and Responsibilities:

• Lead requirements discovery and analysis across programs: conduct interviews, workshops, process mapping, gap analysis, and user research to produce clear, testable requirements.
• Produce artifacts: business requirements, functional requirements specifications, user stories, acceptance criteria, process flows, wireframes, and traceability matrices using standard templates.
• Decompose epics into features and user stories, prioritize backlogs with product owners/stakeholders, and ensure stories are ready for development.
• Facilitate Agile ceremonies as needed (backlog refinement, sprint planning, daily stand-ups, sprint review, retrospectives) and coach teams on Scrum/Kanban/SAFe best practices.
• Support iterative planning and release planning; help teams define measurable objectives and success criteria (OKRs/KPIs).
• Collaborate with technical teams, QA, and architecture to validate requirements, define acceptance tests, and ensure requirements map to delivered functionality.
• Maintain and improve workflow efficiency and reporting standards; advise on process standardization and tool usage to increase predictability and quality.
• Manage stakeholder expectations: translate business strategy into solution scope, provide status and decision-support materials, and escalate risks/issues.
• Maintain accurate project/portfolio data (ServiceNow PPM or equivalent) and produce actionable dashboards and visuals for leadership.
• Mentor junior BAs and assist with transitioning into junior PM responsibilities (scheduling, basic project tracking, vendor coordination) where appropriate.
• Perform other duties as assigned.

Growth Path (role expectations):

• Immediate focus: senior BA responsibilities-requirements leadership, Agile facilitation, and delivering high-quality artifacts.
• Within 6-12 months: opportunity to assume junior PM responsibilities (planning, tracking, risk management, vendor coordination) based on performance and business needs.

Required Qualifications

Education and Work Experience:

Required Qualifications Experience & Skills:

• Ability to obtain Public Trust.
• 5+ years of hands-on business analysis experience (elicitation, modeling, requirements writing, acceptance criteria). Prefer experience that includes exposure to project coordination or PM tasks.
• Demonstrated experience working in Agile environments and coaching teams (Scrum, Kanban, SAFe).
• Strong expertise in backlog management, user story writing, acceptance criteria, and requirements traceability.
• Proven facilitation skills: workshops, JAD sessions, sprint ceremonies, and stakeholder alignment.
• Experience with tools: ServiceNow PPM (or similar), Azure DevOps and/or Jira, and collaboration tools (MS Teams, Zoom).
• Strong analytical thinking and ability to decompose complex problems into actionable deliverables.
• Excellent written and verbal communication and presentation skills; ability to create user-friendly visuals and dashboards.
• Detail-oriented with strong organizational and time-management skills.

Education:

• Bachelor's degree preferred or 7+ years of relevant experience.

Certifications (preferred):

• CBAP or CCBA (or equivalent BA certification) and/or Agile certifications such as CSM, CSPO, SAFe Practitioner/Agilist.
• Any PPM/tool-specific certifications a plus.

Nice-to-have:

• Experience producing wireframes/storyboards using tools (Figma, Balsamiq, Miro).
• Experience with reporting/visualization tools (Power BI, Tableau).
• Prior exposure to project management duties or interest in stepping into a junior PM role.

Corporate Values Alignment:

• Passionate - Demonstrates a strong enthusiasm for the work, the company and client's mission, and the impact it has on others. Enthusiasm, dedication, team motivation, continuous learning, and ownership.
• Selfless - Demonstrates a willingness to put the needs of others, the team, and the company above personal interest. Helping others, knowledge sharing, teamwork, inclusivity, and humility.
• Trailblazer - Leads the way with a pioneering spirit, setting new standards, and creating paths for others to follow. Leading by example, fostering innovation, mentoring, owning new ventures, and encouraging experimentation.
• Impactful - Strives to make a meaningful and measurable difference that contributes positively to the company, clients, and the community. Focus on results, performance tracking, community contributions, empowerment, and improvement.
• Innovative - Striving to think creatively, improve processes, and bring new ideas to life that drive business and client success. Staying current with industry trends and activities to ensure Impyrian stays ahead of competitors and exceeds client expectations. Proactive idea generation, calculated risk-taking, collaboration, growth mindset, and tech adoption.

Physical Requirements:

• Ability to sit for extended periods while working at a desk or workstation.
• Prolonged use of a computer and keyboard, including typing and using a mouse.
• Ability to walk or stand occasionally to attend meetings, interact with colleagues, or move around the office.
• Clear vision (with or without corrective lenses) for reading documents, viewing computer screens, and performing detailed tasks.
• Ability to maintain focus and attention to detail throughout a full workday.
• Repetitive motions are associated with tasks such as typing and using a mouse.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Compensation and Benefits

Disclaimer on Compensation Range

The compensation range listed for this position is provided in accordance with applicable pay transparency laws and reflects the employer's good faith estimate of what we expect to pay for the role at the time of posting. This range does not represent a specific offer and should not be interpreted as a guarantee of compensation.

Actual salary offers may fall outside of the posted range and will depend on a variety of factors, including but not limited to:

• Relevant skills and experience
• Education and certifications
• Market and business needs
• Internal pay equity
• Location and cost of living

We encourage all interested applicants to apply, regardless of whether their desired compensation aligns perfectly with the posted range.

Full-time employees are eligible for the following benefits: