New

Administrative Support Associate - Advanced

East Carolina University

$33,540 - $48,857

United States, North Carolina, Greenville

Apr 14, 2026

Position Details

Position Information

Job Title	Administrative Support Associate - Advanced
Position Number	937453
Vacancy Open to	All Candidates
Time-Limited	No
Department Homepage	https://hhp.ecu.edu/socw/
Advertising Department	SOCIAL WORK, SCHOOL OF
Division	Academic Affairs
Classification Title	10421 Administrative Support Associate
Competency Level	3 - Advanced
Working Title	Administrative Support Associate - Advanced
Number of Vacancies	1
Full Time Equivalent (FTE)	1.0
Full Time or Part Time	Full Time
Recruitment Range	$33,540 - $48,857
Anticipated Hiring Range	$40,000 - $43,116
Salary Grade Equivalency	NC03
Work Schedule	Monday - Friday
Work Hours	8:00 a.m. - 5:00 p.m.
Position Location (City)	Greenville
Job Category	Staff - Office/Clerical
Organizational Unit Overview	East Carolina University is an emerging national research university with an enrollment of nearly 27,000 students. The University offers 84 bachelor's degree programs, 71 master's degree programs, 18 doctoral degree programs, and 82 departmental certificates. The University is comprised of 10 academic colleges/schools including a medical and dental school. East Carolina University is located in Greenville, N.C. It is within two hours driving distance of the Atlantic Coast to the east and the Research Triangle area of Raleigh, Durham, and Chapel Hill to the west. The College of Health and Human Performance is home to six academic departments. There are excellent opportunities for interdisciplinary research collaborations within the College and across the University. The College employs pre- and post-award grant specialists and two full-time instructional technology consultants. More information can be found at the College website: https://hhp.ecu.edu/ The School of Social Work offers two academic degree programs, a Bachelor of Social Work and a Master of Social Work. The MSW program is among the highest enrollment graduate programs at ECU and is offered in-person and online. Along with our degree programs we also offer Graduate Certificates in Substance Abuse and Gerontology and a pathway to state licensure in school social work. More information can be found at the School's website: https://hhp.ecu.edu/socw
Job Duties	This position will serve as the first point of contact for the School of Social Work while providing direct administrative support to the Director. This role delivers core administrative and student support services and ensures consistent operational oversight necessary to maintain accreditation compliance and continuity of accredited programs. Additionally, the position supports adherence to Council on Social Work Education ( CSWE) Accreditation Standard 4.4.2, which requires BSW and MSW programs to maintain sufficient support staff to effectively carry out educational activities and fulfill the program's mission. Program management (65%) Manage accurate and up-to-date program data, including enrollment, alumni outcomes, field placements, and student success metrics. Manage field placement documentation including MOU's with field placement sites. Prepare reports and documentation to support accreditation requirements (e.g., CSWE standards). Analyze program trends, including retention, graduation rates, and post-graduation placement outcomes. Support program assessment and continuous improvement efforts through data tracking and reporting. Assist curriculum committees by scheduling meetings, preparing meeting materials, organizing agendas, and documenting meeting minutes. Compile and organize materials for accreditation reviews and site visits. Track and manage recruitment materials and branded promotional items ("swag"), and initiate orders as needed to maintain adequate inventory to support outreach efforts. Communication (20%) First point of contact for inquiries regarding the School of Social Work via phone or email; Serve as a primary liaison between students and faculty and administrators for day-to-day program needs and communications. Maintains SOCW@ecu.edu email account by checking daily, answering basic questions about the School, and forwarding specific inquiries to the appropriate faculty or staff members. Address issues with physical surroundings (maintenance requests for offices, classrooms, etc.). Always provide critical in-person office coverage, with particular importance during peak periods, to ensure timely responses to in-person and electronic student inquiries and support program operations. Execute proper retention of documentation by filing, archiving, and shredding documents as necessary. Maintain office equipment and ensure repairs are made when necessary. Monitor photocopier access, supplies, and maintenance. Distribute incoming/outgoing mail. Update and maintain the School's SharePoint account. Organize and maintain storage areas. Reserves spaces for School meetings and events (both on and off campus). Coordination of School events including room set up, managing invitations, and scheduling, purchasing and organizing meals. Coordinate payment of memberships to CSWE, BPD, etc. Submit and track work order requests to ensure timely resolution of facility, technology, and operational needs Provides real-time technical and logistical support during meetings (e.g., managing virtual platforms, sharing content, monitoring audio/visual functionality) Other Duties: Serves on Administrative Teams Personnel-related (5%) Collaborate with the Personnel Coordinator in POSO on all documentation for Personnel actions. Collaborates with the Personnel Committee to ensure materials are prepared and submitted for committee review and adhere to policies. Collaborate with the Personnel Coordinator in POSO to support administrative processes related to graduate students. Collaborate with the Personnel Coordinator in POSO on EHRA/SHRA matters. Supports the Director in coordinating and managing internal review process tracking (i.e. Tenure track-Promotion- Post Tenure Review). Coordination of faculty and staff hiring interviews such as scheduling, meals, itinerary and travel logistics. Budget (10%) Maintains the School of Social Work operating and priority budgets, including state and non-state accounts. Liaison to the Dean's Office for regular financial reporting. Reconcile ProCard monthly in Chrome River. Serves as a resource to faculty on financial matters. Processes and audits all travel reimbursements. Serves as the primary purchasing agent in the school, using PORT to open and manage purchase requisitions. Use PORT and Banner when needed for ordering supplies and budget inquiries. Contingent on Available Funding
Minimum Education/Experience	High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.
License or Certification required by statute or regulation	None
Preferred Experience, Skills, Training/Education	* Excellent communication, organizational, written, and time management skills * Ability to work independently and as a team player * Knowledge of budgeting, basic accounting, and human resources * Knowledge of Banner, MS Office Suite, purchasing
License or Certification required by the Department	None
Special Instructions to Applicant	Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write 'see resume' on your application when completing the job duties section. If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment). Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities. Applicants must be currently authorized to work in the United States on a full-time basis.
Job Open Date	04/14/2026
Job Close Date - Positions will be posted until 11:59 p.m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed.	04/21/2026
Open Until Filled	No
Quick Link for Direct Access to Posting	https://ecu.peopleadmin.com/postings/92780
Alternate option	If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on budget, UNC salary administration, and/or candidate qualifications.
Nondiscrimination Statement	East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability. Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act ( ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/ TTY) or ADA-Coordinator@ecu.edu.
Eligibility for Employment	Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.
Department for People Operations, Success, and Opportunity	If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.