Supervisor, Program Management Office

JOB TITLE: Supervisor, Project Management Office

Location: North Fort Myers, FL

Work Hours: M-F 8:00am - 5:00pm

Our benefits include:

• Company-wide annual incentive plan
• Medical, vision and dental insurance
• 401(k) plan with a generous 6% company match
• Company funded Pension Plan
• On-site wellness/medical facility
• Company paid Short & Long-Term Disability insurance
• Health Savings Account with an employer contribution
• Flexible Spending Accounts
• Paid time off and paid holidays
• Wellness program with financial rewards
• Tuition reimbursement
• Group life insurance
• Critical Illness and Accident Insurance

LCEC provides reliable, cost-competitive electricity to more than 250,000 members throughout a five-county service territory located in Southwest Florida. We employ approximately 475 skilled employees and are one of more than 900 electric distribution cooperatives located throughout the United States. LCEC has been recognized locally and statewide as an industry leader and continually receives acknowledgment for the work that our employees do in the community along with other civic, environmental and professional honors.

Position Summary: The Supervisor, Project Management Office (PMO) is responsible for leading the Project Management Office to ensure successful delivery of enterprise projects aligned with organizational strategy. This role oversees project governance, methodology, resource allocation, and performance metrics to drive operational excellence and strategic outcomes.

Position Responsibilities

• PMO Leadership & Governance: Establish and maintain PMO standards, processes, and best practices for project management. Develop and enforce project intake, prioritization, and gating processes. Ensure compliance with organizational policies and regulatory requirements.
• Project Delivery & Oversight: Oversee execution of enterprise-wide projects, ensuring alignment with strategic goals. Monitor project performance, budgets, timelines, and quality standards. Implement risk management strategies and issue resolution processes.
• Stakeholder Engagement: Collaborate with senior leadership and business units to define project objectives and success criteria. Facilitate communication between IT, PMO, and cross-functional teams for seamless project execution.
• Resource & Team Management: Manage PMO staff, including hiring, mentoring, and performance evaluations. Allocate resources effectively across multiple projects and programs.
• Reporting & Metrics: Develop dashboards and reports to track project progress, KPIs, and portfolio health. Present updates to executive leadership and recommend corrective actions when needed.
• Maintain effective working relationships with employees and customers at all levels within LCEC. Ensure smooth operations, productive communications, and effective understanding during all interpersonal contacts. Provide current and accurate information to all requesters, courteously and in a timely manner.
• Support Storm Restoration efforts when needed. Work in emergency storm situations (i.e. hurricanes) and work long hours (>12 hours per day) for many continuous days/weeks as needed.
• Perform other related duties as assigned.

Education

• Bachelor's Degree in Business Administration, Information Technology, or related field. (Required)

Experience

• 5 Year's of project management experience, with at least 3 years in a leadership role within a PMO. Proven track record of managing complex, enterprise-level projects using Agile and Waterfall methodologies. (Required)
• Experience in utility or technology-driven industries. (Required)
• Familiarity with IT governance frameworks and cybersecurity standards. (Required)
• Must have managed multi-million-dollar projects or enterprise-level projects. (Required)
• Managed multiple simultaneous projects. (Required)
• Managed projects across multiple functions. (Required)
• Emphasis on continuous learning and improvement. (Required)

Knowledge, Skills, and Abilities

• Strong leadership, communication, and stakeholder management skills. Expertise in project portfolio management tools and Microsoft 365 suite. (Required)
• Excellent listening and communication skills. (Required)
• Excellent conflict management skills. (Required)
• Strong ability to multi-task. (Required)

Certifications

• Project Management Professional (PMP) certification. (Required)

Physical Demands and Working Environment: The physical demands and working environment characteristics described here must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical Demands: Standing Occasionally,
  Walking Occasionally,
  Sitting Constantly,
  Lifting Rarely,
  Carrying Rarely,
  Pushing Rarely,
  Pulling Rarely,
  Climbing Rarely,
  Balancing Rarely,
  Stooping Rarely,
  Kneeling Rarely,
  Crouching Rarely,
  Crawling Rarely,
  Reaching Rarely,
  Handling Occasionally,
  Grasping Occasionally,
  Feeling Rarely,
  Talking Constantly,
  Hearing Constantly,
  Repetitive Motions Frequently,
  Eye/Hand/Foot Coordination Frequently.

• Working Environment: Constantly Air-conditioned office environment, Rarely Extreme cold, Rarely Extreme heat, Rarely Humidity, Rarely Wet, Occasionally Noise, Rarely Hazards, Rarely Temperature Change, Rarely Atmospheric Conditions, Rarely Vibration.

STORM DUTY REQUIREMENTS.... Responding to storms may be considered a condition of employment: LCEC provides critical services to our community during an emergency. Employees may be required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our LCEC members. Employees are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's guidelines and procedures.

Please note that at the time a candidate is made a job offer, the candidate will be subject to a background check and a drug screening.