Operations Manager (55238)

Operations Manager - Special Events & Trade Shows Hialeah, FL Company: American Furniture Rental (AFR)

American Furniture Rental (AFR) is seeking a highly experienced Operations Manager for our Hialeah, FL warehouse. This role is heavily focused on special events and trade show operations, and candidates must have prior experience in the event rental industry.

We are looking for a hands-on leader who thrives in a fast-paced, high-demand environment, with a proven track record managing warehouse operations and coordinating event execution through field teams.

Required Qualifications

* Mandatory: Prior experience in special events and trade show rental operations

* Previous warehouse management experience

* Proven ability to operate in a fast-paced, high-volume environment

* Strong leadership, communication, and organizational skills

* Experience managing warehouse staff, drivers, and field teams

* Must be willing to submit to a comprehensive background check and 12-panel drug screening

* Resumes must be professional, up-to-date, and well formatted

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Position Overview

As the Operations Manager, you will have full responsibility for all branch operations, reporting directly to the Regional VP. This is a hands-on leadership role focused on warehouse operations, logistics coordination, and managing teams that execute event deliveries and installations.

Key Responsibilities

* Lead and manage warehouse teams responsible for:

o Order picking, staging, and quality control of rental product

o Inspecting furniture prior to delivery to ensure event-ready condition

o Triage and processing of returned inventory

* Oversee event logistics and execution through field teams, including:

o Managing drivers and delivery crews assigned to event schedules

o Coordinating delivery, installation, and breakdown timelines

o Ensuring teams are properly staffed, prepared, and dispatched for each job

* Drive operational excellence by:

o Scheduling labor based on event volume and workload

o Managing overtime and temporary labor within budget

o Routing trucks and coordinating daily delivery schedules

o Overseeing transfers and ensuring timely preparation of inventory

o Monitoring warehouse expenses and operational KPIs

* Ensure compliance and safety:

o Implement and enforce DOT and company safety standards

o Maintain accountability across all warehouse and field operations

* Leadership & administration:

o Conduct performance reviews and manage team development

o Oversee employee scheduling, PTO, and time-off requests

o Participate in Sales & Operations planning calls

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Compensation & Benefits

This is a full-time position offering:

* Medical, Dental, Vision, and Life Insurance

* Paid Time Off (PTO) & Vacation

* 401(k)

Qualification/Skills:

• Positive language and active listening skills.
• Great problem-solving skills. (Negotiation skills a plus)
• Excellent writing and phone communication.
• Basic aptitude for reading and math.
• Leadership, delegation, and teamwork skills.
• Willingness to learn and succeed.
• Must have transportation to and from work.
• Education needed: High School Diploma required, bachelor's degree or equivalent experience preferred.
• Computer proficiency with Microsoft products & Cloud based apps.

Diversity ensures the success of our careers, and our lives. AMERICAN FURNITURE RENTAL, INC. is an EEO/Affirmative Action Employer and does not discriminate based on age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.