Order Fulfillment Specialist

Location: Tampa, FL (100% on-site)
Level: Entry-level
Position Overview
We are seeking a detail-oriented professional to join our Fulfillment team. This role supports the supply chain by ensuring sales orders are entered, managed, and tracked through successful fulfillment.
This is a contract-to-hire role. You will learn our SAP processes and take ownership of the order lifecycle, with the goal of transitioning to a full-time position based on performance and business need.

Key Responsibilities
* End-to-end order management: Own sales orders from entry in SAP through shipment and fulfillment.
* Fulfillment coordination: Identify and resolve order issues that could delay customer delivery.
* Systems integrity: Maintain a high level of accuracy in data entry and order changes (target: ?99%) to support on-time execution.
* Collaboration: Coordinate with Sales, Finance, Planning, and Logistics to confirm requirements, resolve constraints, and meet delivery dates.
* Reporting & tracking: Use Microsoft Excel to monitor open orders and provide status updates on priority fulfillments within agreed timelines.

Candidate Requirements
* Technical aptitude: Comfortable learning new systems and workflows; prior exposure to SAP or another ERP is a plus.
* Excel skills: Able to filter/sort data and use basic formulas (e.g., SUMIF, COUNTIF) to track order progress.
* Relevant experience (preferred): 0-2 years in order entry, customer operations, logistics, or a similar coordination role.
* Communication: Communicate clearly and professionally to coordinate across departments as needed.
* On-site requirement: Able to work on-site in our Tampa, FL office daily.
* Education: Degree in Supply Chain, Business, or Logistics preferred (or equivalent experience).

Why Join This Team?
* End-to-end exposure: Build a working understanding of the order-to-cash process from order entry through delivery.
* SAP experience: Gain instruction and hands-on practice in a widely used enterprise system.
* Path to full-time: This contract-to-hire role is designed to transition to a permanent position based on performance and business need.
* Development opportunities: Build foundational supply chain experience that can support growth into specialist roles over time.

Recruiter Search Strings (Fulfillment Focus)
* Keywords: Order fulfillment, order management, order entry, order processing,, SAP (ERP), O2C / order-to-cash, backorder management, delivery scheduling, Excel.
* Target titles: Fulfillment Coordinator, Order Management Analyst, Customer Fulfillment Specialist, Junior Supply Chain Coordinator.
* Local Focus: Candidates in the Tampa Bay area (including new graduates) who can work on-site daily.

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals.To learn more, please visit https://dexian.com/.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.