Field Service Supervisor

Location:

• Travel up to 50% with some overnight stays Required

• Manages preventative maintenance program for bulk and onsite generation equipment

• Provide training to assure competencies of Field Service Technicians

• Target Hiring Range $81K-$95K plus quarterly bonus opportunities

• Company Vehicle provided

• Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.

• Support for Parents: We offer a 14-week paid child birth benefit to support growing families.

• Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.

• Early Access: Your benefits start after just 30 days of employment

Recruiter: Tina Kratochwill/ tina.kratochwill@airliquide.com

The Field Service Supervisor is responsible for overseeing the Field Service Technicians with installations, services, and maintenance of the bulk cryogenic equipment and onsite systems for the production, conversion, and sale of gases manufactured and processed by the region.

• Responsible for adherence to company policies including safety and the use of personal protective equipment.

• Coordinates the preventative maintenance program for bulk and onsite generation equipment located at production facilities and bulk cryogenic installations at customer sites to foster systems that are properly maintained. Equipment to include: cryogenic tanks, vaporizers, regulators, pumps, gas compressors, air compressors, dryers, filtration systems, vacuum pumps, high pressure helium and hydrogen and other electro-mechanical devices.

• Performs site survey assessments with company sales representatives at potential customer sites to identify and analyze potential project obstacles, and contribute to solutions.

• Reviews and supports site surveys conducted by technicians.

• Guides and oversees bulk and onsite generation installations. Partner with the team to ensure installations are installed according to established standard operating procedures and in compliance with applicable building codes, NFPA standards, government regulations and Airgas standards.

• Provides initial and ongoing training to support the growth and competencies of Field Service Technicians.

• Provides technical partnership to internal sales personnel and customers as needed.

• Fills in as a technician on installs, removals, and service work as needed to support the team.

• Maintains a positive work environment for the field technicians in all direct or indirect communications.

• Facilitates associate training in procedural areas such as following all Airgas operating standards and safety regulations.

• Empowers coaches and mentors associates; this will include positive motivation and performance evaluation, coaching, providing regular feedback, communication of goals, leading regular team meetings and safety calls.

• Attracts, nurtures, and develops the necessary team to ensure success for the department's goals.

• Coordinates work hours and approves overtime in the timekeeping system. Responsible for maintaining hours within the established budget.

• Airgas associates are expected to act with care, adapt to our environment and engage to trust and grow - core tenets within the Be, Act, Engage framework of employee performance.

• All employees are expected to perform any reasonable work request that falls within the qualifications but not specifically described.

Education and Potential

We are looking for a Bachelor's degree in a Technical or related field of study. Equivalent professional experience (approximately four years in a closely related field) is also highly valued and may be accepted in place of a degree.

Background and Experience

Ideally, you bring around five or more years of experience in industrial operations or field service, with a preference for backgrounds in cryogenic gases or welding.

Knowledge, Skills and Abilities (KSA's)

• Valid driver's license and a clean DMV report are required, along with the expectation of adhering to the Airgas Driver Qualification policy.

• Familiarity with ASSE Medical Gas credentials or Oregon Boiler License requirements is a plus.

• Working knowledge of welding, brazing (specifically silver brazing), pipe fitting, and the use of common hand tools.

• Hands-on experience troubleshooting cryogenic equipment, high-pressure piping, and compressors.

• A natural aptitude for troubleshooting and repairing regulators, piping, and liquid cryogenic leaks.

• Empowering and supportive leadership style; motivates field personnel to achieve company goals through connection and clarity.

• Ability to clearly and effectively communicate information verbally (to customers and employees) and in writing (for internal/external documents).

• A collaborative approach to managing and prioritizing multiple tasks and goals effectively and timely.

• Proficient in Google Workspace Suite and comfortable with AI/Gemini.

• Able to read and interpret safety rules, SDS, operating/maintenance instructions, procedure manuals, and site layouts/P&IDs.

• Requires trusted discernment, initiative, tact, and diplomacy in problem-solving, providing recommendations, and handling proprietary information.

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Benefits

We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees.

Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees' dependents, and an Airgas Scholarship Program for dependent children.

Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility.

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Your DIFFERENCES enhance our PERFORMANCE

At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

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About Airgas

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.

Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients.

Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you'll find a welcoming workplace where you're valued for who you are and where you can fill your potential while growing a fulfilling career - whatever path you choose.

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Equal Employment Opportunity Information

We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.

Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com.

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