New 
Order Mgt Spcst
 American Greetings Corporation | |
 United States, Tennessee, Greeneville | |
 Apr 10, 2026 | |
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Order Mgt Spcst
* Use computer system to execute ship confirmation, back orders, returns, and drop shipment. * Generate pick ticket, packing list, shipping label, bill of lading, commercial invoice, and other required shipping documents. *Monitor and address processing issues. *Interact with AG Transportation to ensure least-cost freight carrier is utilized. *Work with shipping supervisors to ensure customer requirements are met. *Problem-solve and address questions regarding shipments, inventory, etc. for the department, other departments, or external requests. *Track shipments, process proof of delivery requests, inbound shipment claims, and assist in chargeback resolution. *Interact with outside warehouse vendors to resolve issues. Correspond with internal and external parties in a professional manner. *Prepare and interpret reports including researching data, creating or populating spreadsheets. Complete special projects or other duties assigned. *Assist with resolution of inventory problems and physical inventory counts. Communicate with customer service concerning product shortage. *Execute annual review of customer requirement documents to update the computer system. *Cross-train and provide backup within the Traffic Office. Train full time and temporary staff. | |