Manager Data Analytics

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Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.

At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care-and your career.

CHOP does not discriminate on the basis of race, color, sex, national origin, religion, or any other legally protected categories in any employment, training, or vendor decisions or programs. CHOP recognizes the critical importance of a workforce rich in varied backgrounds and experiences and engages in ongoing efforts to achieve that through equally varied and non-discriminatory means.

This department works approximately 80% remotely, 20% on site in our Philadelphia offices on an as-needed basis.

A Brief Overview
The manager will join the Analytics and Reporting team in the Center for Healthcare Quality and Analytics and will be responsible for empowering users with data across the institution, providing a unique blend of clinical, technical, and analytical expertise. The team works with multiple groups within the organization to improve clinical quality, improve patient safety and streamline operations. The team combines business knowledge with technology to empower decision makers and believes that analytics and data can improve outcomes, optimize processes, and reduce costs. The team is looking for creative problem solvers who are excited about joining a collaborative team with a big impact.

Leads and manages a data and analytics team to support quality and operational improvement initiatives. The Manager will transition CHOP into a data driven organization by overseeing methods of data capture, analysis, and effective visual display to inform and support decision-making. The Manager will also identify new knowledge and opportunities for improvement utilizing national guidelines, measures and best practices. Serves as a working manager and leverages the team and delegates responsibilities accordingly. This manager is an integral team member of the patient safety and quality program of this organization. Requires broad knowledge of the field with demonstrated leadership skills and experience in area of supervision. The individual will have excellent business acumen to help guide leaders in the creation and validation of KPIs to measure process and outcomes.

What you will do

• Acts as the supervisor of the analyst team, to include:
• Staff recruiting, coaching, professional development and supervision
• Delegates tasks and responsibilities
• Maintenance of the department budget
• Manages project timelines and status
• Makes sure that work quality matches customer needs
• Contributes to the analytics strategy and deployment
• Intakes customer needs and prioritizes and allocates resources
• Reports on project status
• Formulates analytics strategy and engages with committees and key organizational decision makers to ensure alignment with organizational strategy
• Technical SME within the organization
• Point of contact for analytics
• Provides expertise in data management, data collection, data analysis, data visualization, data distribution, KPI and metric creation
• Evaluates new technology and opportunities to improve analytics utilization
• Participates in enterprise data governance
• Maintains professional accountability to support quality and patient safety efforts and alignment with enterprise strategic priorities
• Builds and maintains partnerships within the organization
• Supports strategic enterprise initiatives
• Collaborates with Improvement project teams and other teams within the Center for Healthcare Quality and Analytics
• Provides services to hospital divisions and departments
• Coordinates with Information Service leaders and teams

Education Qualifications

• Bachelor's Degree Required
• Master's Degree biostatistics, epidemiology, health services research, economics, quantitative science or related discipline Preferred

Experience Qualifications

• At least seven (7) years experience in analytics / business intelligence - Required
• At least five (5) years project management, preferably portfolio management in data analytics, business intelligence, or statistical analysis - Required
• Experience with Epic Cogito and Artificial Intelligence applied to a data and analytics function Preferred
• At least six (6) years analytics / business intelligence - Preferred

Skills and Abilities

• Experience in at least one computer programming language or analytical programming language (R, Python, SAS, etc)
• Experience with data visualization tools preferred (Tableau, Qlik, etc)
• Experience with SQL
• Expertise in relational database structures
• Expertise in data flows, conceptual knowledge of ETL
• Demonstrated experience in project management
• Demonstrated knowledge of scope, approach and execution for building and supporting an enterprise data warehouse
• Demonstrated experience leading cross-functional teams that include internal employees as well as consultants and contractors
• Experience in IT projects and those that implement new business or clinical processes as a result of new technologies is strongly desired
• Must possess a highly consultative work style and specialized knowledge that can be translated to business strategy initiatives.
• Exceptional communication skills

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must receive an annual influenza vaccine. Learn more.

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SALARY RANGE:

Salary ranges are shown for full-time jobs. If you're working part-time, your pay will be adjusted accordingly.

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At CHOP, we are committed to fair and transparent pay practices. Factors such as skills and experience could result in an offer above the salary range noted in this job posting. Click here for more information regarding CHOP's Compensation and Benefits.