KYC Quality Control Analyst

BankUnited
United States, Florida, Miami Lakes
Apr 09, 2026
SUMMARY: The primary purpose of this position is to review, assess and validate customer records and account documentation for completeness, accuracy and adherence to BankUnited's AML account opening requirements and quality standards. The role requires clear and effective written and verbal communication skills with a front-line focus; ensuring compliance with BankUnited's account quality standards. The KYC Quality Control Analyst must have knowledge of Banking Operations, Systems, BSA and Compliance. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned. Run systems queries, assist with creating analytical tools, provide recommendations and perform detailed analysis as required. Identify and address items through day-to-day assignments to confirm that the Bank's KYC and CIP standards have been met. Review KYC for completeness and accuracy as part of customer validation in order to assess and document missing and/or inaccurate information associated with that customer. Assist in ensuring ongoing due diligence efforts and KYC are maintained while identifying substantive changes to customer profiles. Respond to daily inquiries from peers, front-line and management regarding KYC/CIP and due diligence matters. Communicate effectively with peers, front-line and management when requesting information or documentation and addressing concerns or findings. Report and escalate all concerns or negative findings clearly and objectively to Manager. Automatically update KYC Quality Control procedures as necessary. May provide training to the field on recurring issues related to KYC Quality Assurance in new account documentation. Maintains an understanding of all current financial products, policies, procedures and regulations. Attends seminars and training sessions as assigned by Manager. Performs additional duties as assigned by Manager. Perform searches utilizing Internet sources and/or third-party vendors (i.e. Google, Lexis Nexis, and/or Court records) to determine negative news and obtain due diligence information for new customers. Report and escalate all concerns or negative findings clearly and objectively to Manager and/or BSA. Analyze existing data, reports and dashboards available to proactively identify trends and potential QA issues. Identify training needs based on trending analysis and gaps detected. Monitor employees/branch/market progress and make customized recommendations to management in regards to specific needs. Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.). Adheres to Bank policies and procedures and completes required training. Identifies and reports suspicious activity. EDUCATION Bachelor's Degree required EXPERIENCE 7-9 Yearsrelated technical writing experience required 4-6 Yearsexperience in a Retail bank branchrequired Operations/Compliance banking environment and/or training; or equivalent combination of education and experience required Experience working with quality assurance system, including end to end testing experience and complete knowledge of the administrative capabilities of the systemrequired Experience in Agile methodology in order to continue to provide support in future enhancements of the systemrequired CERTIFICATES, LICENSES, REGISTRATIONS Certified Anti-Money Laundering Specialist (CAMS) preferred Or Anti-Money Laundering Certified Associate (AMLCA) preferred ADDITIONAL INFORMATION Candidates residing in locations within BankUnited's footprint may be given preference.