Graduate Coordinator

The Graduate Coordinator works in the Office of Student & Academic Affairs (OSAA) and manages highlevel administrative and operational support for approximately 500 doctoral nursing students. The position oversees core doctoral program operations, including coordinating doctoral defenses, processing required program forms, tracking milestones, monitoring compliance, managing communications, and supporting faculty with program-related processes. The role operates independently while collaborating closely with faculty and the Graduate College to ensure accurate, efficient, and policyaligned program operations.

Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!

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Graduate Program Administration:

• Manages doctoral defenses; processes required program forms; maintains accurate student records; tracks academic milestones; manages onboarding, progression, and graduation-related administrative processes; ensures timely and accurate flow of information between students, faculty, and the Graduate College.

Operational Systems & Compliance:

• Uses UAccess, GradPath, and other systems to track student progress and manage program data. Ensures program adherence to Graduate College policies, accreditation expectations, and internal procedures. Develops and maintains templates, guides, and checklists that support efficient and consistent program operations.

Faculty & Partner Collaboration:

• Serves as the primary administrative resource for faculty on timelines, requirements, and processes. Coordinates documentation and approvals related to committee formation, transfer credit reviews, and doctoral milestones. Collaborates with the Graduate College and campus partners to resolve procedural issues.

Communication:

• Prepares and distributes program communications, including timelines and reminders. Responds to student inquiries regarding administrative steps, documentation, and deadlines. When questions require academic guidance, refers to Faculty Advisor.

Recommends workflow improvements:

• Assists in onboarding new staff; contributes to OSAA's collaborative and student-centered culture. Participates in all OSAA studentrelated events, including Convocation, Honors Mixer, and Admitted Students Day, even when doctoral students are not involved.

Knowledge, Skills and Abilities:

• Knowledge of doctoral program structures, policies, and accreditation standards.
• Understanding of strategic planning processes in higher education.
• Knowledge of data analysis and reporting to support program decision-making.
• Familiarity with enrollment management and student lifecycle trends.
• Comprehensive understanding of higher education administrative processes and graduate program operations.
• Knowledge of Graduate College policies, academic milestones, and compliance requirements.
• Familiarity with student information systems, workflow tracking tools, and data management practices.
• Strong written and verbal communication skills, including the ability to convey information clearly and professionally.
• High proficiency with spreadsheets, databases, and digital organizational tools.
• Effective time management skills with the ability to balance multiple priorities and deadlines.
• Skill in identifying inefficiencies and contributing to process improvement.
• Ability to influence and support decision-making among faculty and leadership.
• Ability to develop and implement new processes or initiatives.
• Ability to work independently, exercise sound judgment, and manage complex administrative tasks with accuracy.
• Ability to collaborate effectively with faculty, staff, and campus partners.
• Ability to maintain confidentiality, professionalism, and composure in a fast paced environment.
• Ability to apply empathy, cultural awareness, and OSAA values when engaging with colleagues, faculty, and students.
• Ability to adapt to evolving systems, procedures, and institutional expectations.
• Demonstrated ability to manage high-volume administrative processes with accuracy and independence.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities.

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.

• Bachelor's degree or equivalent advanced learning attained through professional experience.
• Minimum of 5 years of relevant administrative, academic program, or student services experience, or equivalent combination of education and experience.

• Master's Degree.
• Proficiency with administrative systems, databases, spreadsheets, and standard office software.
• Experience working with the U of A Graduate College policies, processes, and systems.
• Experience supporting online or hybrid student populations, especially doctoral students.
• Familiarity with UAccess, GradPath, or comparable systems.