Coordinator-Auth Pediatrics

Department: UHC: Peds - FMO - Front Office

Job Summary: The Coordinator-Ped Front Office clears and obtains authorizations and insurance verifications for all services and patient financial classifications. Monitors authorizations process for all patient procedures and ancillary services. Serves as the liaison between FPBO, Central Authorization, physicians, outside medical groups (OMG), insurance carriers, patients, and all departments for office visits, in-patient and out-patient services. Performs other duties as needed.

Education and Experience: High School Diploma or GED required. Minimum one year of Epic system experience preferred.

Knowledge and Skills: Must have two years' current working knowledge of all insurance types and their guidelines, including the ability to read and interpret EOB's. Working knowledge of current ICD and CPT coding systems required. Able to keyboard 40 wpm. Able to use a computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Operate/troubleshoot basic office equipment required for the position. Able to work calmly and respond courteously when under pressure; collaborate and accept direction. Able to think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.

Licensures and Certifications: Requires reliable transportation for travel to off-site clinics if needed.