S&OP Manager

Additional Job Description:

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you'll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact on the lives of our patients and customers. Are you ready to join us?

We foster an inclusive culture and are looking for diverse, talented people to join Alcon. Responsible for owning and improving the demand planning and S&OP cadence by consolidating cross-functional inputs (Commercial, Marketing, Finance), analyzing historical performance and market drivers, and maintaining high-quality planning master data. Provides cycle-over-cycle insight, forecast accuracy and bias reporting, and clear executive-ready materials to support timely decisions and action tracking. Partners with S&OE to communicate demand plan changes and align on short-term exceptions and priorities to support effective execution.

In this role, a typical day will include:

• Own demand data inputs for the S&OP cycle; analyze trends, bias, and forecast accuracy to improve the baseline plan focusing on the 3-to-24-month horizon
• Analyze and communicate cycle-over-cycle changes to the demand plan (e.g., prior cycle vs. current), quantifying key drivers and downstream impacts
• Maintain and validate key planning master data (product hierarchy, customer/market mappings, calendars, assumptions) to ensure consistent, reliable demand planning outputs
• Partner with Commercial, Marketing, and Finance to review demand drivers, promotions, and key assumptions; document inputs and decisions for the S&OP cycle
• Own and govern new product launch forecasts by partnering cross-functionally to define assumptions (timing, volumes, phase-in), review scenarios, and incorporate launch demand into the S&OP plan
• Enable product rationalization initiatives by analyzing item-level demand and inventory impacts, maintaining phase-out/transition plans, and updating the demand plan and assumptions accordingly
• Lead demand review discussions by developing insights, identifying risks/opportunities, and recommending actions to improve plan quality and crossfunctional alignment
• Partner with S&OE to communicate demand plan changes, review short-term exceptions, and align on priorities and execution impacts
• Monitor and report key planning KPIs (forecast accuracy, bias, demand volatility, and inventory health) and clearly communicate drivers, risks, and recommended actions
• Prepare clear executive-ready S&OP materials (assumptions, scenarios, decisions, and actions) and track follow-ups to closure
• Ensure adherence to GxP requirements by following SOPs, maintaining accurate documentation, and completing required training
• Maintain complete and compliant records to support audit readiness and regulatory expectations
• Drive continuous improvement by standardizing data, improving planning parameters, and enhancing tools/reporting to increase S&OP effectiveness

What You Will Bring to Alcon:

• Bachelor's Degree or Equivalent years of directly related experience (or high school +13 yrs; Assoc.+9 yrs; M.S.+2 yrs; PhD+0 yrs)
• The ability to fluently read, write, understand, and communicate in English
• 5 Years of Relevant Experience

How You Can Thrive at Alcon:

• Collaborate with teammates to share standard processes and findings as work evolves.
• See your career like never before with focused growth and development opportunities
• Join Alcon's mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career!
• Alcon provides robust benefits package including health, life, retirement, flexible time off, and much more!

See your impact at: alcon.com/careers

ATTENTION: Current Alcon Employee/Contingent Worker

If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.

Find Jobs for Employees

Find Jobs for Contingent Worker

ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY

Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.comand let us know the nature of your request and your contact information.