New 
Recruiting Manager - Operations
 IES Communications | |
life insurance, paid time off, short term disability, 401(k)
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 United States, Arizona, Tempe | |
| 2801 South Fair Lane (Show on map) | |
 Apr 02, 2026 | |
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REMOTE OPPORTUNITY! Job Summary The Manager, Recruitment Operations leads the evolution and scaling of the recruiting function through thoughtful process design, systems oversight, analytics, vendor partnerships, and strategic outreach. This role helps ensure consistent and effective hiring practices across the hiring lifecycle. General Job Duties and Responsibilities Recruiting Process Best Practices & Optimization Design, implement, and maintain scalable and consistent recruiting processes across geographies, business units, and job families. * Identify bottlenecks and inefficiencies across the recruitment lifecycle and implement continuous improvements to reduce time-to-hire and manual effort. * Establish standardized workflows, operating rhythms, documentation, and best practices for screening, interviewing, assessment, and offer management. * Lead operational programs focused on interviewer effectiveness, candidate experience, and offer approval optimization. * Continuously identify friction points across recruiting processes and drive solutions that improve quality, speed, and consistency at scale. Technology & Systems Management Serve as the subject matter expert for recruiting systems, including ATS platform (ICIMS) and system integrations. * Scope, test, and launch new tools, system enhancements, and automation initiatives to improve recruiter productivity and stakeholder experience. * Evaluate and recommend new recruiting technologies. Ensure system data integrity, operational excellence, and effective adoption of tools and workflows across recruiting teams. Data & Analytics Define, track, and evolve key recruiting metrics and KPIs, including time-to-fill, cost-per-hire, pipeline conversion, recruiter productivity, quality of hire, and compliance metrics. * Build, maintain, and deliver dashboards and reports that provide actionable insights into pipeline health, capacity planning, risks, and performance trends. * Partner with recruiting leadership to translate recruiting data into meaningful insights and recommendations for proactive decision-making. * Support leadership data requests, proposals, audits, and compliance reviews with consistent and reliable reporting. * Ensure consistency and accuracy of data across ATS, reporting tools, and downstream systems. Talent Outreach & Pipeline Development Design and support scalable outreach strategies to build and sustain talent pipelines for critical roles, including partnerships with military organizations, trade schools, technical programs, and community workforce initiatives. * Collaborate with recruiting leadership to identify priority outreach channels and talent communities aligned to long-term workforce needs. * Establish repeatable outreach frameworks, calendars, and best practices that recruiters can leverage consistently. * Track and evaluate the effectiveness of outreach activities and partnerships to inform continuous improvement. Vendor Management Manage all external staffing agency partnerships, including contracts, renewals and cost optimization. * Support weekly onboarding of all temporary employees in partnership with HR and staffing vendors. Qualifications Physical and Mental Requirements Must be self-motivated, detail-oriented, and proactive, with a strong ownership mentality. * Ability to manage complex projects, prioritize competing initiatives, and operate effectively in ambiguous environments. * Strong analytical and problem-solving skills with the ability to translate data into actionable insights. * Extended periods of sitting, computer use, virtual meetings, and collaboration across time zones. * Ability to maintain a professional demeanor, exercise discretion, and handle confidential information. * Regular and reliable attendance is mandatory. * Ability to travel occasionally to recruiting events, vendor meetings, or business locations as needed. Education, Certification, License, and Skill Requirements Bachelor's degree required; advanced degree preferred. * Minimum of 8+ years of experience in recruiting operations, talent acquisition or HR operations, including time leading large scale, remote teams. * Demonstrated experience scaling recruiting programs in a fast-paced, high-growth, and/or matrixed organization. * Deep expertise with ATS/CRM platforms and recruiting technology ecosystems. * Strong data analysis and reporting skills; proficiency with Excel, Power BI, dashboards, and business intelligence tools. * Proven ability to lead cross-functional initiatives and influence senior stakeholders. * Highly organized with exceptional documentation and process-design skills. * Proficiency with Microsoft Office (Word, Excel, PowerPoint) and collaboration tools. Minimum Years of Experience 6+ License Required No Minimum Education College Overview IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES's 2020 fiscal year ending September 30, 2020, IES produced over $1.19 billion in revenue and employed over 5000 employees at over 79 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females. Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply. From office buildings to wind farms, industrial complexes to housing developments, our employees and design professionals design, build, and maintain the systems that empower lives. Our commitment to our employees is reflected by our actions: Safety is Priority One - and our record shows it Competitive Pay Company 401K plan with Employer Contribution Match Company Paid Time Off Company Paid Life Insurance Choice of Medical Coverage including Prescription and Short Term Disability Plans Choice of Dental and Vision Coverage Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage Auto and Home Insurance Discount Programs
EEO Statement PLEASE NO AGENCY CALLS. NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid. EEO & Affirmative Action The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company's obligations as a contractor to the United States government. View Your Equal Employment Opportunity rights under the law. "EEO is the Law" poster | "EEO is the Law" poster supplement View IES' policy on Pay Transparency Pay Transparency NonDiscrimination Poster Disability Accommodation IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860-1500 or any IES office to request assistance. IES Participates in E-Verify E-Verify Information English/Spanish Right to Work English Spanish | |