New

Security Ambassador (Occasional)

California Institute of Technology
vision insurance, parental leave, paid time off, sick time, tuition reimbursement
United States, California, Pasadena
Apr 01, 2026
Caltech is a world-renowned science and engineering institute that marshals some of the world's brightest minds and most innovative tools to address fundamental scientific questions. We thrive on finding and cultivating talented people who are passionate about what they do. Join us and be a part of the diverse Caltech community. Overview The Caltech Security Department is hiring occasional security officers to serve as security ambassadors at special events and in other designated support roles on campus. The position may also augment basic patrol assignments as needed. Caltech Security provides a safe and secure environment for all members of the Caltech community, including students, staff, faculty, visitors, and guests. The Security Ambassador position will be a visible presence on campus, interacting with the Caltech community regularly. Excellent customer service skills are required. Specific Duties Provide high visibility foot, bicycle, and vehicle patrols of campus grounds, parking lots, and facilities. Respond to security calls and investigate suspicious activity. Conduct fire watches and guard buildings during construction or utility disruptions. May be requested to work weekends, non-standard hours, and holidays. Must be able to understand and follow Caltech Security policies, practices, and procedures to support operational assignments. Communicate clearly on a two-way radio using applicable 10-codes. Observe and report incidents in a clear, accurate manner to Security supervisors. Provide assistance to responding officers in emergency situations. Provide customer service and assistance to campus guests and visitors. Provide safety and disability escorts to the campus community upon request. Secure buildings and property during campus-wide lockdowns and evacuations. Help with raising and lowering the campus flags as requested. Perform other duties as assigned. Basic Qualifications A minimum of one year of law enforcement, fire department, or security experience. Excellent customer service skills. Must have a valid BSIS California Guard Card upon hire and maintain it throughout employment. Must possess a valid CA driver's license. Must be able to adhere to the Institute's vehicle policy. First Aid, CPR and AED certifications are required at the time of hire. Familiarity with security dispatch procedures. Must be able to lift 30 pounds on a regular basis and walk, climb stairs, bend, and reach continuously. Preferred Qualifications EMT certification. Some experience working in a security dispatch center or security operations center. Security experience in an educational or higher education setting. Required Documents Resume. Hiring Range $23.25 - $26.50 Per Hour The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. As one of the largest employers in Pasadena, CA, Caltech is committed to providing comprehensive benefits to eligible employees and their eligible dependents. Our benefits package includes competitive compensation, health, dental, and vision insurance, retirement savings plans, generous paid time off (vacation, holidays, sick time, parental leave, bereavement, etc.), tuition reimbursement, and more. Non-benefit eligible employees will have access to some benefits such as onsite counseling and sick time. Learn more about our benefits and staff perks. EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, or national origin, disability status, protected veteran status, or any other characteristic protected by law. Caltech is a VEVRAA Federal Contractor. To read more Equal Employment Opportunity (EEO) go to eeoc_self_print_poster.pdf. Disability Accommodations Caltech complies with the Fair Employment and Housing Act (FEHA) and the Americans with Disabilities Act (ADA). We consider reasonable accommodation measures that may be necessary for eligible applicants and employees to perform the essential functions of a position. If you would like to request an accommodation to complete this application, interview, or otherwise participate in the employee selection process, please contact Caltech Recruiting at employment@caltech.edu. Additionally, if you do not meet the basic qualifications of a role but believe you can perform the essential functions of the job with reasonable accommodation, please reach out to Caltech Recruiting at employment@caltech.edu.