Deposit Ops Specialist

The bank operations team at BOKF ensures seamless financial transactions while driving forward-thinking infrastructure modernization. They excel in system integration, secure data handling, and fostering a collaborative workplace. By prioritizing risk mitigation alongside regulatory compliance, operational resilience, and cost-effective management, they fuel the bank's growth and success.

The Deposit Ops Specialist is primarily responsible for DDA and CD account requests; this includes opening and closing of the accounts, quality review of all new CD/Safe Deposit Box account setups and maintenance performed by other lines of business. Safe Deposit Box payments are processed and balanced using the Accounting Balancing (ICAP) System. Other functions include resolving customer issues, assisting in tax reporting as it relates to IRS tax guidelines and regulations. Monitors dormant and inactive account activity to ensure the validity of the transaction, determine dormancy on returned statements, and maintain dormant accounts until the account is escheated to the Tax Commission.

Our culture is built on collaboration and partnership, where we prioritize building strong relationships. We are dedicated to exceeding expectations by delivering top-quality products, services, and advice, while ensuring effective communication and portfolio growth. By creating streamlined solutions, mitigating risk, and increasing scalability, we support continuous operations and organizational resilience, all while aligning our goals with the business lines we support to ensure the safety of our customers and the bank.

• You will ensure accurate annual tax reporting, including 1099INT, while resolving tax and REG D issues for internal partners and clients.
• You will maintain CDs and DDAs by processing rate changes, address updates, interest adjustments, and closing requests.
• You will issue official checks, complete ICAP reconciliation, support audit needs, and conduct monthly North Star official check audits.
• You will manage dormant accounts by reviewing daily activity, isolating documents, sending notices, and processing escheatment based on state guidelines.
• You will reconcile monthly IOLTA accounts accurately and on time for remittance to the Bar Foundation.
• You will handle safe deposit box maintenance, process payments and notices, complete daily ICAPS reconciliation, and resolve IRS Incident Reporting System items promptly.

This level of knowledge is normally acquired through completion of an associate degree in business administration or accounting and 1-2 years related experience or 3-4 years' equivalent work-related experience.

• Excellent organizational and detail-oriented skills.
• Good critical thinking skills and ability to make decisions for a prompt resolution.
• Good PC skills including Microsoft Word, Microsoft Excel, Microsoft Teams, and Microsoft Outlook.
• Good written, verbal, and interpersonal communication skills.
• Thorough knowledge and understanding of IRS Regulations relating to Tax Reporting.
• Basic office skills including 10-key, typing 30-40 wpm.
• Ability to prioritize and meet deadlines in high-pressured environments.