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Enrollment Coordinator - (930614)

Equus
United States, Virginia, Chesterfield
Mar 30, 2026
Company Description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description
  • Conduct outreach, recruitment, and assessment; determine eligibility of participants and process incoming referrals
  • Utilize virtual intake software to communicate with job seekers and to obtain verification for eligibility, enrollment and signatures.
  • Strong presentation and facilitation skills to engage participants in meeting program goals
  • Maintain case records for each participant to include service needs and activities of fulfillment according to data-management procedures and funding sources
  • Conduct group orientation for job seeker and provide a positive introduction to the WIOA components such as job search and career readiness workshops
  • Coordinate assessments throughout eligibility process
  • Identify challenges to finding employment and direct toward solutions such as partner referrals
  • Complete paperwork to document participant activity and progress
  • Maintain information about area resources and employers
  • Meet with job seeker to conduct one-on-one interviews; assesses job search plans; discuss obstacles to obtaining employment; and monitors daily activities
  • Maintain scheduled, periodic contact with job seeker in a variety of locations to assess eligibility and program readiness
  • Assume central responsibility for job seeker achieving eligibility progress throughout the enrollment cycle, beginning with verification and ending with referral
  • Prepare, organize and maintain participant files reflecting the entire history of enrollment process
  • Ensure all cases are reviewed and approved by manager
  • Schedule time with manager to review intake process and suggest any strategies for improvement.
  • Maintain running log of enrollees and status to be shared with Supervisor and Project Director
  • Submit internal and customer reports as required
  • Other duties as assigned
Qualifications
  • Bachelor's Degree in social services similar major plus two years related experience
  • Excellent verbal and written communication skills. Demonstrated customer service skills. Demonstrated computer skills, with experience using word processing and spreadsheet software applications. Familiarity with the communities being served, with knowledge and understanding of local needs and resources. Be able to work first shift. Travel when necessary.
Additional Information

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry's best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.

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