New

NetSuite Customer Success Manager

TEKsystems
$50.00 - $70.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Ohio, Columbus
Mar 29, 2026
This Role Requires You To Be On Site Weekly Locations Columbus, Akron, Cincinnati, Cleveland, Charlotte, Chicago, Dallas, Detroit, Flint, Indianapolis, Minneapolis, Pittsburg Experience Level Expert Level We are seeking a highly skilled NetSuite ERP Solutions Consultant to support the growth of Connected Payments, the integrated payments solution for clients leveraging NetSuite Cloud ERP. This role is part of the Enterprise Payments division and focuses on helping clients streamline and optimize payment acceptance, reconciliation, and cash management processes within their NetSuite environments. The ideal candidate combines NetSuite functional expertise with strong payments knowledge and client facing consulting experience. You will serve as a trusted advisor to customers, guiding them through implementation, configuration, optimization, and continuous improvement of the Connected Payments integration. Key Responsibilities Client Implementation & Integration Lead end to end implementation of their Connected Payments solution within client NetSuite ERP environments. Conduct discovery sessions to understand clients' order to cash, procure to pay, banking, and payment acceptance workflows. Configure NetSuite modules-including AR, AP, Banking, Payment Processing, SuiteFlow, and SuiteScript enabled components-to support the Connected Payments integration. Work closely with Enterprise Payments product, engineering, and onboarding teams to deliver seamless client experiences. Solution Design & Configuration Translate business requirements into functional designs for NetSuite workflows, field configurations, custom records, saved searches, and dashboards. Recommend best practices for payments, reconciliation automation, cash application, and treasury workflows inside NetSuite. Validate technical requirements for data mapping, API endpoints, and integration behaviors between NetSuite and the client's payment gateways or treasury services. Client Advisory & Support Act as a subject matter expert on NetSuite payments, banking integrations, and ERP workflows. Provide ongoing consulting, troubleshooting, and optimization support for clients post implementation. Deliver user training, solution documentation, and operational best practices. Cross Functional Collaboration Partner with Connected Payments product managers to provide client feedback and shape product roadmap. Collaborate with their technical teams to validate integration performance, system enhancements, and new feature releases. Support sales engineers and relationship managers during pre sales cycles by providing NetSuite expertise and solution demonstrations. Additional Skills & Qualifications* Preferred Qualifications NetSuite certifications (Administrator, ERP Consultant, SuiteFoundation, or similar). Experience integrating bank payment rails (ACH, RTP, wire), merchant card processing, or treasury cash management solutions. Experience working in financial services, fintech, ERP consulting, or payment technology. Familiarity with SuiteScript concepts (reading logs, understanding flows) - no coding required but helpful. What You'll Bring A problem solver mindset with a passion for simplifying financial operations for clients. The ability to translate technical concepts into clear business language. A collaborative spirit ready to partner across product, engineering, payments operations, and client success teams. A desire to contribute to the client's mission of making banking smarter, more connected, and easier for our customers. Job Type & LocationThis is a Contract to Hire position based out of Columbus, OH. Pay and BenefitsThe pay range for this position is $50.00 - $70.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a hybrid position in Columbus,OH. Application DeadlineThis position is anticipated to close on Apr 4, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.