New

Sr. Cloud Solution Architect-CTJ-TS

Microsoft
$106,400.00 - $203,600.00 / yr
United States, D.C., Washington
Mar 28, 2026
Overview We areseekingan energetic, self-drivenGovernance and OperationsCloud Solution Architect who can guide customers through organizational, cultural, and operational transformation as they adopt Microsoft cloud technologies. The ideal candidate excels at drivinggovernance establishment, improvement and adoption,process review and documentation,identifyingand implementing operational improvements building readiness plans, and ensuring customers realize meaningful business value from their cloud investments. This role requires the ability to assess organizational readiness,identifyadoption risks, and develop strategies that accelerate usage andlongtermconsumption. You will partner closely with technical and nontechnical teams to deeply understand customer environments, business processes, and stakeholder expectations - then shape change management plans that ensure smooth transitions and sustained adoption. You must be a passionate, clear communicator able to translate complex concepts into simple, compelling messages tailored for audiences ranging from end users to executives. Microsoft's mission is to empower every person and every organization on the planet to achieve more. Asemployees,we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Drive positive Customer Satisfaction and become a trusted advisor to customers andpartners,byleveragingMicrosoft Business Applications implementationexpertiseto enable defined Customer Success Plan outcomes and you will actively listen and respectfully challenge to drive the best outcomes. Provide feedback and insights from customers/partners back to the relevant MS teams including Product Groups, to enable continuous improvement. Drive consumption and business results by providing expertise/guidance to technical and business decision makers to ensure they understand Microsoft'sBusiness Applications value proposition and effectively drive usage and generate value from Microsoft technology investments via implementation advisory, performanceefficiencyand organizational/operational excellence. Identifyresolutions to issues blocking go-live or broad usage of projects byleveragingtechnical/functional/project management & business value subject matterexpertise, delivering all work according to MS best practices & policies and using repeatable Intellectual Property (IP). Identifygrowth opportunities as youleverageyour knowledge of the products,servicesand value propositions of Microsoft Business Applications in customer/partner conversations toidentifygrowth opportunities based on knowledge of customer/partner needs. Ensure continuous alignment and improvement of individual skills to better support and enable customers' and Microsoft's business goals. Accelerate customer outcomes by engaging in relevant communities to shareexpertise, contributing to IP creation, prioritizing IP re-useand learning from others to help accelerate yourcustomerstransformation journey. Lead client workshops todemonstrateproduct capabilities, foster clientrelationshipsand engage with client stakeholders to gather requirements, develop plans, and drive solution success. Analyze requirements and aid in designing technical solutions to meet business goals,objectives, and functional/non-functional requirements in alignment with architectural standards. Work with other team members and leaders to proactivelyidentifyand mitigate risks and issues, contribute best practices, and incorporate lessons learned and IP withfocuson continuous improvement. Leadgovernanceand operational reviewsandimplementationstrategies for Microsoft Cloud solutions across multiple federal and enterprise customers. Conduct organizational impact assessments toidentifyreadiness gaps, deployment risks, and key success factors. Assistcustomers with identifying governance and operational risks and develop policy and process documentation addressing these risks. Collaborate with engineering teams, program managers, and customer leadership to aligngovernance and operationsstrategy with customer requirementsandbusinessoutcomes. Buildcloudfocusedenablement materials, governance artifacts, androlebasedreadiness content tailored to mission and operational needs. Communicate effectively with diverse audiences, simplifying technical concepts and drivingexecutive-levelalignment on change strategy. Qualifications Required Qualifications: Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience. Other Requirements Security Clearance Requirements: Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: The successful candidate must have an active U.S. Government Top Secret Security Clearance. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate clearance and/or customer screening requirements may result in employment action up to and including termination. Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment. Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions whererequiredorpermittedby applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents,orverifiedUS government Clearance. Preferred or Additional Qualfications Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years' experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 6+years experiencein cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience. 4+years experienceworking in a customer-facing role (e.g.,internaland/or external). 4+years experienceworking on technical projects. Technical Certification(s) in Cloud technologies (e.g., Azure, Amazon Web Services, Google, security certifications). Troubleshooting knowledge & skills Good understanding of ITIL/Service Management Experience in the enterprise customer segment preferred Demonstratestrong communicationskills; ability to develop strategic ongoing customer relationships, gain trust and respect for the company Strong technical writing, presentation, and training skills Face-to-face customer engagement skills Current best practice framework certificationie. ITIL, Agile, PMP, CSM, etc. Cloud Solution Architecture IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.