Business Relationship & Category Manager

REMOTE

Summary:

• Partner with assigned business areas for the purpose of business strategy development, solution discovery, service management, risk management and relationship management for EmblemHealth.
  
• Act as the account manager for the procure-to-pay process. Maintain accountability for the services provided by the procurement team through our third-party partners to deliver to the business.
  
• Evaluate business requirements, provide supply market insights and solutions, reduce cost and/or optimize value by aligning on business, procurement, and category strategies.
  
• Facilitate and lead the planning and execution of initiatives to enable the organization and internal business owners to achieve optimal business objectives.
  
• Manage and monitor the delivery of the category plan minimizing any category risks. Recommend approaches to measure outcomes achieved through the implementation of category plans.

Responsibilities:

• Partner with assigned business areas for the purpose of business strategy development, solution discovery, service management, risk management and relationship management
  
• Maintain strategic planning routines with business leaders to holistically evaluate and maximize the end-to end value chain as well as the individual contracts. Proactively identify and evaluate risks associated with procurement and business decisions.
  
• Assist business leaders in solving problems and meeting business objectives by ensuring procurement solutions support the organization's short-term and long-term business goals/strategy. Act as an advocate for business needs and required results.
  
• Identify opportunities, assess, and provide recommendations based on business relevance, appropriate timing, cost, risk and quality
  
• Challenge and review key practices and decisions with the business to drive improvement.
  
• Gather business needs and document business requirements; translate business requirements into a process and cost structure for design and development of solutions
  
• Negotiate agreements and commitments by facilitating communication between business stakeholders and procurement from initial requirements to final implementation
  
• Communicate with procurement business leaders and project managers, and third party partners and other stakeholders to drive results and ensure awareness of progress and risks.
  
• Recap (monthly, quarterly, and annually, as needed) procurement performance and produce and communicate regular category dashboards to the business.
  
• Prepare sole source and/or high-risk justification and facilitate the associated governance process and controls
  
• Identify and mitigate potential problems and conflicts with procurement delivery
  
• Perform analysis of all category spends; utilize Category Management tools and techniques to deliver optimum category strategy, inform optimum procurement strategy, continually reduce costs, and drive value
  
• Work with the business to develop category strategies based on key recommendations from the analysis team which drive opportunities for EmblemHealth, AdvantageCare Physcians and ConnectiCare
  
• Measure the success of outcomes achieved through the implementation of category plans
  
• Define supplier relationship management requirements and approach for assigned categories and/or suppliers, including SLAs, KPIs, relationship governance, etc as required.
  
• Analyze reports and market trend information to understand and communicate the impact of procurements goals
  
• Advocate recommendations for solution options in conjunction with procurement resources
  
• Identify continuous improvement opportunities and provides recommendations based on business relevance, appropriate timing, cost, risk and quality
  
• Advise on supply chain options and the associated risks, costs versus benefits, and impacts on products and services and business processes