New

Workplace Experience Program Manager

JLL
parental leave, paid time off, 401(k)
United States, Arizona, Chandler
Mar 24, 2026
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Workplace Experience Food Services Manager - JLL What this job involves: The Workplace Experience Food Services Manager aligns with the Workplace Experience Platform and is responsible for overseeing food service programs at a defined client real estate portfolio. This position ensures that F&B programs, including pantry services, are delivered effectively to not only meet but exceed client expectations. As a client-facing role, you will provide superior service while implementing sustainable food practices and leveraging technology to enhance service delivery. At JLL, our Workplace Experience team members are experts who create value through lasting partnerships, setting the standard for superior experiences. What your day-to-day will look like: Assist the Client Program Manager with oversight of Food Service operations and activities, including Third Party Service contractors Track vendor performance on outsourced provider service contracts and ongoing administration, verifying best pricing and service levels Manage account programs to ensure safety and compliance with national, state, and local codes and regulations Plan, design, and implement comprehensive food-based nutrition and wellness programs including awareness events, classes, demonstrations, and communications Identify, troubleshoot, and resolve day-to-day and moderately complex issues in existing systems and processes Monitor the effectiveness of maintenance efforts for facilities, ensuring work is completed under account KPIs Drive client-specific initiatives such as technology rollouts, marketplace benchmarking, and program best practices Required Qualifications: Bachelor's degree, master's degree, or equivalent combination of education and experience Minimum of eight to ten years progressive experience in foodservice/hospitality management Strong vendor management experience Strong background in a leadership role with exposure to contract management, customer service, people development, and food services Exhibits strong communication, presentation, and listening skills Strong analytical skills Proficient in the use of Windows-based office software including Microsoft Office, Word, Excel, PowerPoint, and Outlook Preferred Qualifications: Ability to work with clients at all levels of an organization Exhibits initiative, responsibility, flexibility, and leadership Experience with implementing sustainable food practices Experience leveraging technology to enhance service delivery Ability to scale food service operations locally, regionally, or globally as needed Demonstrated ability to collaborate within Integrated Facility Management (IFM) to align food services with overall workplace experience Experience developing operational service delivery solutions including documented playbooks and account operations plans Location: Onsite where we have an office supporting the client This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Location: On-site -Chandler, AZ, Charlotte, NC, Las Colinas, TX, St. Louis, MO If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a fully copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. Accepting applications on an ongoing basis until candidate identified.