Lead, Oncology Field Excellence and Operations

Lead, Oncology Field Excellence and Operations

Location: Durham, NC or Philadelphia PA

At GSK, we have bold ambitions for patients, aiming to positively impact the health of 2.5 billion people by the end of the decade. Our R&D focuses on discovering and delivering vaccines and medicines, combining our understanding of the immune system with cutting-edge technology to transform people's lives. GSK fosters a culture ambitious for patients, accountable for impact, and committed to doing the right thing, making sure that we focus our efforts on accelerating significant assets that meet patients' needs and have the highest probability of success. We're uniting science, technology, and talent to get ahead of disease together.

The Lead, Field Excellence and Operations is responsible for driving operational excellence within Oncology Field Medical teams. The Lead will oversee field medical operations, ensure alignment with organizational goals, refine systems and processes, and provide coaching and team development for direct reports. Additionally, the role supports compliance, resource optimization, innovative initiatives, and budget management.

Key Responsibilities:

• Ensure alignment and compliance of field medical operations with organizational strategies and external scientific exchange policies.

• Develop and maintain operational frameworks while continuously evaluating and refining bestinclass processes and implementing innovative solutions to enhance field medical efficiency and effectiveness.

• Implement innovative processes and share best practices to optimize field execution across brands and pipeline assets.

• Oversee CRM and analytics data flows: manage operational input/output between CRM systems (e.g., Veeva CRM) and analytical tools to ensure reliable, timely capture and availability of customer interaction data for monitoring and analysis.

• Lead oncology field operations and framework design: set requirements and standards for field-level data capture, drive development of dashboards, and create measurement frameworks to define goals, metrics, and program impact specific to oncology.

• Own reporting, KPI tracking, and enablement: define reporting frameworks and KPIs for field initiatives, track progress against objectives, deliver regular leadership summaries and insights, and provide action-oriented dashboards that enable targeted field coaching.

• Drive training to foster digital fluency and proficiency with tools like GenAI, PowerBI, and field systems.

• Partner with field leaders to identify training needs and deliver innovative solutions to enhance skills and competencies to support MSL excellence.

• Provide people leadership, coaching, and development to direct reports.

• Act as a matrix partner across Medical Affairs, Clinical Operations, and Commercial to support operational excellence and ensure cross-functional strategies and initiatives are coordinated with clear implementation and accountabilities.

• Lead annual budget and strategic planning processes for field medical teams.

• Ensure adherence to established policies and Standard Operating Procedures (SOPs).

Basic Qualifications:

• Advanced scientific/clinical degree (MS, RN, PharmD, PhD, or equivalent).

• 5+ years pharmaceutical industry experience, including in field medical operations or medical affairs.

• Three or more years of experience in project management and strategic operations.

• Three or more years in a leadership role, including people management or matrix leadership.

Preferred Qualifications:

• 8+ years of industry experience in oncology or field medical roles.

• Familiarity with systems and tools such as Veeva CRM, GenAI, and PowerBI.

• Strong analytical, collaborative, and problem-solving skills in a matrix environment.

Travel Expectations:

• Ability to travel 15-20%

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Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

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