New

Field Service Support Specialist

Ampcus, Inc
United States, California, Danville
Mar 21, 2026
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Field Service Support Specialist. Location: Danville, CA. Job Description: A successful candidate will have demonstrated ability of independently scheduling, organizing, and executing field visits with concurrent projects. A suitable candidate will have a demonstrated ability to manage test sample inventories including coordinating delivery, processing, and labeling new samples, performing preliminary inspections, communicating sample status with engineers and stakeholders, tracking on-site materials, and dispositioning of samples. The ideal candidate will have basic understanding of electric utility construction processes with an understanding of PG&E standards and work procedures as a plus. The right candidate will have a strong background in supply chain management. An Ideal candidate will have a strong background in project and construction management. A successful candidate will have an excellent driving record and a current drivers license. They will be confident driving large vehicles with long distances. A successful candidate will have demonstrated experience providing training. Strong oral and written communication skills with a customer focus and a can-do attitude are required. The right candidate will participate in a team environment with engineers in brainstorming, troubleshooting, and problem-solving efforts. Assist in miscellaneous engineering/test projects as necessary Responsibilities: Safety: Demonstrate safe working practices at all times. Strong focus on customer, general public and employee safety in all work practices. Job Management: Collaborate well with team members and clients to schedule and arrange transportation of materials. Detail Oriented in the managing test sample inventory Quality Improvement: Identify continuous improvement opportunities within the supply chain process Reporting: Track Samples in SharePoint and Microsoft Excel databases. Put together simple inspection reports for ATS Failure Analysis Engineers Client Management: Consulting experience is a plus, excellent communication skills (oral and written) are essential. Successful candidates should work well with others and have a client focus. Job requires developing and promoting strong client relationships, having a can do attitude and being sensitive to client issues. Role Responsibilities: Tracking of A-Tags, B-Tags, Forced Outages, and Opportunistic Events Partner with key PGE personnel for each operating area to obtain data for component sample selection Collect and Schedule field components Personal vehicle needs to accommodate sample collection (preferably truck or large SUV, 4x4 not required) Ability to manage personal workload and communicate effectively with Field Personnel Improve the process for collecting (e.g. Adjust LC Tag, training, collection points) Coordinate with ATS and Field Personnel TD-1957P should be utilized/followed Opportunistic Training field supervisors on what ATS is looking for Create a feedback loop from collection results to Field Supervisors SAP LC long text - work with CERT to add/collect components As Needed Receive and log samples at ATS Provide testing support as needed Build a sustainable process for 2026, including establish pickup routes to minimize drive time Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.