New

Process Manager

TEKsystems
$54.00 - $56.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Arizona, Chandler
Mar 20, 2026
Description Required to conduct a review of inherent risk of CTI process activities and evaluate the effectiveness of the associated controls/metrics. Drives operational excellence via process improvement by establishing consistent internal process architecture in line with Enterprise Policy and Standards. Ensuring complete and accurate design and full integration of all process with linkage to best practices. Role is accountable for ensuring risk and compliance objects are met, as well as the achievement of breakthrough productivity, customer /employee satisfaction and continuous process improvements. Works closely with the business executive and process owners. Additional Skills & Qualifications Apply operational excellence mindset through simplifying, transforming and continuously improving CTI processes. Assess business functions and identify key business processes; ensure processes are fit for purpose Understand the what, why and how the work gets done and translate to process inventory, to include pain points, cost, resources, non value add activities, and hand offs Manage ongoing process performance and assess risk Assess process maturity/capability and set targets Understand and apply compliance requirements within design of process and controls Identify controls to mitigate risk Connect process with customer and employee requirements Analyze process performance and conformance, inclusive of understanding if processes are stable, capable and predictable within defined limits Drive best practice and represent LOB requirements for process and participate in all process forums Communicate roadmaps, changes and impacts to key stakeholders Business or technology experience; focus in business Process Management (BPM, Six Sigma, DFSS; Lean experience a plus) Working knowledge of process based technology framework (such as Infrastructure Technology Library (ITIL) or other). Certification a plus Demonstrated ability to think strategically and execute tactically. Strategic thinker with the ability to challenge the status quo, drive change, design innovative solutions and deliver result Strong written and verbal communication skills, collaboration and influencing skills Strong partnership and relationship management skills; ability to work across functions and organizational lines /levels Ability to effectively challenge and build consensus, with ability to assimilate or integrate new concepts quickly High attention to details Demonstrated dependability and ability to act with a sense of urgency Understanding of Infrastructure Technology functions and processes Job Type & LocationThis is a Contract position based out of Chandler, AZ. Pay and BenefitsThe pay range for this position is $54.00 - $56.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a hybrid position in Chandler,AZ. Application DeadlineThis position is anticipated to close on Mar 23, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.