Epic Grand Central/Prelude Analyst - Hybrid - 138797

The Grand Central/Prelude Analyst performs a variety of duties for complex projects across the UCSD Health System enterprise. This position will be primarily responsible for implementing and supporting Information Technology applications with minimal supervision, specifically those related to the Epic Grand Central applications, this would include EVS, Patient Transport, Bed Management and Epic Prelude, which provides patient registration, address verification, and HIPAA-compliant eligibility tools to ensure accurate billing.

The Grand Central Analyst is accountable for developing and executing the project plan for large and complex projects and initiatives. The Responsibilities include: top-level design, development, system configuration, implementation, and support of large and complex information systems for the organization; Planning, developing, training, implementing, and evaluating application functionality.

Working with the team and key customers to ensure appropriate development, training, mentoring other staff within the team, and implementation of application functionality. They are responsible for reviewing vendor software releases and updates to determine features desired and then implement them. Incumbent will assist in maintaining current test and training environments and participate in training end-users. These positions also provide 7/24 problem management support and resolution for clinical systems.

• Nine (9) years of related experience, education/training, OR a Bachelor's degree in related area plus five (5) years of related experience/training. Related experience: hospital registration support from a technical standpoint: bed planning, environmental services, patient transport.

• Broadly encompassing or highly In-depth knowledge of 1-2 areas of focus in clinical applications specialty area(s). Knowledge of operations, systems and functions, including planning, design, development, implementation, user support and training, maintenance, quality assurance, and system testing and evaluation.

• Ability to apply advanced problem-resolution skills to highly complex issues, quickly diagnose problems, and develop, test, and implement appropriate and effective solutions in a timely manner.

• Advanced interpersonal communication skills to effectively train, support, and collaborate productively with clinical users and key stakeholders at all professional and technical levels.

• Advanced organizational and project management skills, and ability to lead a team, prioritize tasks, and see projects through from inception to completion on schedule.

• Advanced written and verbal communications skills, to convey highly-technical information and instructions to all levels of clinical users and staff in a specific, clear, and concise manner.

• Advanced analytical skills and expertise in documentation and reporting, with the ability to apply metrics, plan and implement testing systems, collect and analyze performance data, and produce substantive reports and analyses for management use.

• Advanced ability to serve as a technical leader and information resource, and to work collaboratively with key personnel and management, providing guidance and recommendations on systems, improvements, upgrades, and industry advances and trends.

• Epic Certification in Grand Central/Prelude.

• Epic Grand Central build and implementation experience.

• Experience as a major participant in a clinical system implementation.

• Experience in one or more of the following revenue cycle functions: Patient Access and Admitting, Charge Capture, Denials Management and Recovery, Patient Accounting and Patient Financial Services.

• Experience and proven success in information systems implementation, development and support within a large-scale healthcare organization.

• Strong ability to provide expert consultative guidance and direction on change initiatives affecting clinical care processes.

• Proven ability in workflow and data analysis and design techniques, including needs assessment, specification development, quantitative methods, planning and gap analysis.

• In-depth knowledge of organizational and project planning processes and ability to produce and maintain high quality planning documents.

• Must be able to work various hours and locations based on business needs.

• Employment is subject to a criminal background check and pre-employment physical.

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and dozens of outpatient clinics. We invite you to join our team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

a. "Misconduct" means any violation of the policies governing employee conduct at the applicant's previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

• UC Sexual Violence and Sexual Harassment Policy
• UC Anti-Discrimination Policy
• Abusive Conduct in the Workplace