Business Application Analyst - PA-BAS_Q1_001

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Business Applications Analysts assist with various support and/or project tasks with supervision from senior team members. They are a resource to all Business Processing Outsourcing (BPO) clients, internal and remote, for day-to-day support of all SS&C developed Desktop applications. The Business Applications Analyst is also involved in various projects and is typically responsible for the tasks associated with a single phase on a project or general tasks throughout all phases of a single project. Duties may include gathering and documenting customer requirements, participate in writing and executing test scripts, documenting and delivering various forms of project communications, and contributing to the development of training/support materials. Business Applications Analysts also research and collect material information required for basic analysis and problem solving. For non-routine problems/issues, Business Applications Analysts will seek advice and assistance from a more experienced analyst or project lead.

Responsibilities:

• Daily support of more than 20 Desktop Applications used in SS&C BPO.

• Maintain communication between SS&C and remote clients.

• Maintain communication between SS&C Data Centers & Network Services and all clients.

• Application version upgrade testing and implementation.

• PC operating system upgrade testing and implementation.

• Test and implement new products.

• Research and review application problems in the SS&C BPO.

• Research and review application problems at remote sights.

• Assist Corporate Support Staff with projects.

• Process setup & modification for BPO clients.

• Process setup & modification for remote clients.

• Assist any of the remote clients with the SS&C applications they run.

• Assist any of the remote clients with Chorus BPM related connectivity issues.

• Assist Chorus BPM Data Center with projects for internal and remote clients.

Qualifications:

• Minimally requires a Master's degree, or Bachelor's degree and 2 years of related experience, or high school degree and 4 years of related experience.

• Business knowledge in the Financial Industry some examples would include specifically Alternate Investments, Retail Investments, and Retirement Investments.

• Analytical.

• Strong organizational skills.

• Good command of spoken and written English.

• Strong communication, writing and presentation skills with the ability to effectively collaborate with both business stakeholders and technical stakeholders at all levels.

• Ability to work with end users of software (internal to SS&C and external).

Nice to have

• Knowledge and experience with TA Desktop / TAHub

• Knowledge and experience with Chorus BPM design / administration

#LI-SM1

#CA-SM

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.